Dianne Goodman
El Dorado,AR
Summary
Dynamic Operations Supervisor at Murphy USA with a proven track record in optimizing workflows and enhancing team performance. Skilled in operations management and performance monitoring, I successfully drove efficiency improvements and fostered collaboration across departments, achieving significant operational goals while maintaining strong customer relationships.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
Murphy USA
04.2009 - Current
- Assisted in daily operations to ensure efficiency in workflow management.
- Collaborated with team members to optimize task completion and resource allocation.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Sales/Finance Manager
Teeter Honda
05.2003 - 03.2009
- Developed financial forecasts to support strategic sales initiatives and budgeting processes.
- Analyzed sales performance metrics to identify trends and drive data-informed decision-making.
- Collaborated with cross-functional teams to optimize pricing strategies and enhance profitability.
- Reviewed and analyzed sales performance data, identifying trends and areas for improvement.
- Facilitated cross-departmental communication by serving as a liaison between finance and sales teams, fostering a collaborative working environment.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
N/A - Marketing/Business
LRU
Little Rock, ARSkills
- Operations management
- Performance monitoring
- Task delegation
Timeline
Operations Supervisor
Murphy USA
04.2009 - Current
Sales/Finance Manager
Teeter Honda
05.2003 - 03.2009
N/A - Marketing/Business
LRU
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