Dianne Jubeck
Franklin
Summary
Dynamic and results-oriented professional, enhancing cross-functional collaboration and customer satisfaction. Excelled in team leadership, leveraging excellent communication and organizational skills. Achieved significant improvements in production efficiency and problem-solving, demonstrating reliability and a quick learning ability.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Customer Care Representative
Diggers Hotline
04.2023 - 11.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted homeowners, contractors and utilities to provide accurate locates on properties for future and emergency excavation projects.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Material Planner
KRONES
05.2020 - 11.2022
- Created detailed reports on material planning activities to support management decision-making, highlighting key trends and areas of concern.
- Ran daily reports for many areas of the manufacturing team
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
Team Supervisor-warehouse
KRONES
08.2012 - 05.2020
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Processed customer orders in line with established policies and procedures.
Education
Bachelor of Arts - Elementary Education
UW LaCrosse
La Crosse, WIHigh School Diploma -
Menomonee Falls High School
Menomonee Falls, WISkills
- Call center experience
- Excellent verbal and written communication
- Sales order processing
- Quick learner
- Time management
- Problem-solving abilities
- Reliability
- Organizational skills
Timeline
Customer Care Representative
Diggers Hotline
04.2023 - 11.2024
Material Planner
KRONES
05.2020 - 11.2022
Team Supervisor-warehouse
KRONES
08.2012 - 05.2020
Bachelor of Arts - Elementary Education
UW LaCrosse
High School Diploma -
Menomonee Falls High School
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