Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of Ca.
Overview
38
38
years of professional experience
Work History
Nurse Manager, Department of Behavioral Health
County Of San Bernardino
San Bernardino, CA
06.2007 - 10.2020
Fostered improvement in staff development, personnel training and standards of patient care.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Supervised, directed and motivated high-quality performance from nursing staff.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Ambulatory Clinic Manager, Primary and Specialty
County Of San Bernardino
San Bernardino, CA
04.2003 - 06.2007
Conducted frequent clinic walk-throughs to maintain safe work environment.
Built relationships with physicians to create steady referral pipeline.
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budget and supervising 200 employees.
Confirmed availability of sufficient supplies for delivery of quality patient care orders.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Prepared and retained records, files and reports according to various government and practice standards.
Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
Clinic Supervisor, Outpatient Specialty
County Of San Bernardino
San Bernardino, CA
11.2001 - 04.2003
Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
Managed daily operations of multiple specialty clinics supporting approximately 600-800 patients per week.
Communicated with patients, asked appropriate questions and employed active listening to determine best care.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
Built relationships with physicians to create steady referral pipeline.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Communicated with patients, ensuring that medical information was kept private.
Women's Health Charge Nurse
County Of San Bernardino
San Bernardino, CA
03.2000 - 11.2001
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking and administration.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored nursing care, patient assessment processes and treatment implementations.
Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.
Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Advocated for and strived to protect health, safety and rights of patient.
Evaluated patient histories, complaints and current symptoms.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Recorded details regarding therapies to keep patient charts updated.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Staff Nurse Labor and Delivery
San Antonio Community Hospital
Upland, CA
03.1987 - 12.1999
Responded to emergency situations such as pre-eclampsia, early labor and fetal distress.
Supported physicians in both planned and emergency Cesarean section procedures.
Aided with induction of labor for women suffering from complications such as preeclampsia.
Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
Monitored labs, examined ultrasounds and informed mothers on what to expect in stages of pregnancy.
Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress and modify care plan.
Liaised with members of healthcare team to assess and coordinate patient discharge planning needs.
Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient and attending to baby after birth.
Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
Leveraged computerized documentation systems to monitor, record and communicate patient condition.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints and current symptoms.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Advocated for and strived to protect health, safety and rights of patient.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Administered different therapies and medications in line with physician orders and treatment plan.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Managed patients recovering from medical or surgical procedures.
Monitored patient reactions after administering medications and IV therapies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Strengthened training and nursing knowledge by taking part in continuing education programs and [Type] workshops.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Recorded details regarding therapies to keep patient charts updated.
Staff Nurse Maternal Health
Doctors Hospital Of Montclair
Montclair, CA
02.1985 - 03.1987
Administered medications via oral, IV and intramuscular injections and monitored responses.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Implemented medication and IV administration, catheter insertion and airway management.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Assessed physical, psychological, physiologic and cognitive status of patients.
Identified patient care requirements by establishing personal rapport with patients and families.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Promoted patient independence by teaching self-care skills.
Managed elements of patient care from admission to discharge or transfer to other units.
Gathered patient health data through interviews and observation, documenting data in electronic records.
Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Staff Nurse Midwife Unit and Research Clinic
LAC-USC Medical Center, Women's Health Center
Los Angeles, CA
08.1983 - 02.1985
Administered medications via oral, IV and intramuscular injections and monitored responses.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Assessed physical, psychological, physiologic and cognitive status of patients.
Identified patient care requirements by establishing personal rapport with patients and families.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Promoted patient independence by teaching self-care skills.
Managed elements of patient care from admission to discharge or transfer to other units.
Gathered patient health data through interviews and observation, documenting data in electronic records.
Identified learning needs of patients and families and responded with advocacy and health education.
Staff Nurse Maternity and Newborn Nursery
San Dimas Community Hospital
San Dimas, CA
08.1982 - 09.1983
Administered medications via oral, IV and intramuscular injections and monitored responses.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Implemented medication and IV administration, catheter insertion and airway management.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Identified patient care requirements by establishing personal rapport with patients and families.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Promoted patient independence by teaching self-care skills.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Managed elements of patient care from admission to discharge or transfer to other units.
Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Education
No Degree - General Education, Nursing Prerequisites
Chaffey College
Alta Loma, Ca
RN, Diploma Nursing Program - Nursing
LAC-USC Medical Center School of Nursing
Los Angeles
06.1982
Skills
Operational Records Maintenance
Medical Supply Management
Task Delegation
Staff Supervision
Preventive Healthcare
Blood Draw and Sample Collection
Medical Records Management
In-Service Programs
Immunizations and Vaccinations
Policy and Program Development
Critical Thinking
Compassionate and Caring
Clear Patient Communication
Service Utilization Improvements
Accurate Documentation
Budget Management
Patient Care Oversight
Corrective Action Implementation
Employee Performance Evaluations
Hiring and Terminations
Quality Assurance
Employee Work Scheduling
Delegation and Motivation
Multitasking and Organization
Work Planning and Prioritization
Deadline Management
Healthcare Program Planning
Nursing Performance Assessment
Conflict Management
Timeline
Nurse Manager, Department of Behavioral Health
County Of San Bernardino
06.2007 - 10.2020
Ambulatory Clinic Manager, Primary and Specialty
County Of San Bernardino
04.2003 - 06.2007
Clinic Supervisor, Outpatient Specialty
County Of San Bernardino
11.2001 - 04.2003
Women's Health Charge Nurse
County Of San Bernardino
03.2000 - 11.2001
Staff Nurse Labor and Delivery
San Antonio Community Hospital
03.1987 - 12.1999
Staff Nurse Maternal Health
Doctors Hospital Of Montclair
02.1985 - 03.1987
Staff Nurse Midwife Unit and Research Clinic
LAC-USC Medical Center, Women's Health Center
08.1983 - 02.1985
Staff Nurse Maternity and Newborn Nursery
San Dimas Community Hospital
08.1982 - 09.1983
No Degree - General Education, Nursing Prerequisites