Dianne Schulman

• Assists in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
• Oversee aspects of maintenance, inventory and daily activity management.
• Sets schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
• Lead teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
• Collaborates with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Oversees daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.

Responsible for all aspects of running the business

Responsible for achieving KPI goals

Processing and placing of all new merchandise per company standard

Maintaining selling floor and all backstock

Hired seasonal sales associates and responsible for their training and development

Provide superior customer service on a daily basis

Assist the store manager in daily operations of store

Responsible for achieving the store KPI goals

Responsible for all operational duties in store

Scheduling of staff of 5 team leaders and 10 associates

Conduct monthly self assessment loss prevention audits and responsible for training and developing the management team and associates in all aspects of loss prevention

Responsible for the organization and maintenance of the stockroom and for overseeing 2 stock associates

Assist the Visual manager in replenishment of store as per company standard

Responsible for the scheduling and conducting of weekly price changes and processing of damaged goods

Oversee opening and closing procedures

Provide prompt and courteous customer service on a daily basis

Assist the store manager in daily operations of store

Responsible for achieving the store KPI goals

Visual merchandiser for store, responsible for mapping and execution of all floor sets, promotional updates, etc.

Manage and assist in processing and placement of all new product and for daily replenishment of sales floor

Assist in the operational duties of store and loss prevention

Manage staff of 4 sales associates and 2 team leaders

Assist in training of new hires

Oversee store opening and closing procedures

Provide prompt and courteous customer service on a daily basis

1991-1993:Assistant Store Manager

1993-2008: Various positions, including sales associate, shoe sales associate, support and visual associate

2008-2012: Sales Lead

2012-2014: Assistant Store Manager

Assisted the store manager in daily operations of store

Managed staff of 15 sales associates and 2 team leaders and responsible for scheduling of the store

Assigned  employees to specific duties to best meet the needs of the store

Interviewed job candidates and made staffing decisions

Managed continuous flow of merchandise from stock area to sales floor as per company standard

Responsible for operational duties of store

Conducted monthly self assessment loss prevention audits for store

Provided prompt and courteous customer service on a daily basis

Oversaw the opening and closing procedures of store

1986-1987: sales associate in Children's Dept.

1987: shoe sales associate

1978-1988: sales lead in Children's Dept., Home Furnishings Dept and Men's Dept.

1988-1991: Department manager of Children's Dept. Managed infants through Pre-teen girls and Boys 8-20, as well as Junior dept. Also managed Intimate Apparel Dept. for a short time

Promoted from sales lead to Dept. Manager within 6 months

Responsible fro achieving sales goals for dept.

Processed and placement of all merchandise in dept. and daily replenishment of floor

Generated repeat business through exceptional customer service

Conducted store inventories twice a year

Managed staff of 10 sales associate and 1 team leader

Responsible for training of team leader to assist in next level promotion