Detail oriented, organized and reliable individual with a solid background in administration support. Continuously delivering quality results. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and strategizing new processes.
Overview
24
24
years of professional experience
Work History
Administrative Coordinator
Region Energy
Dover, NJ
12.2024 - Current
Maintain organized files for DOT files, digital and hard copy. 24 active drivers.
Involved in coordination of projects and daily reports.
Oversee office supplies, equipment and general office maintenance.
Excellent interpersonal skills to professionally and effectively interact with customers and team members.
Finance Coordinator
Planned Parenthood
Morristown, NJ
02.2016 - 01.2025
Maintain financial reports, records, and general ledgers.
Complete monthly reconciliation of all account balances including cash, assets, projects, prepaid insurance, prepaid taxes, and loan balances
Updated and maintained office policies and procedures manual, ensuring all practices are current and in line with industry standards.
Improve workflow, administering front-office operations, including being the 'go to' person for questions from all departments in the affiliate
Input data to document care and service plans and needs assessments.
Acted as a liaison between different departments to facilitate communication and project collaboration.
Compiled and prepared reports and presentations for internal and external meetings, ensuring accuracy and professionalism.
Small Business Owner
Right at Home Pet Sitting
Landing, NJ
01.2005 - 01.2016
Directed day-to-day operations focusing on building client relationships, optimizing processes, and improving communications
Implemented strategic processes across all revenue streams to deliver a sustainable competitive advantage.
Cultivated strong relationships with area veterinarians and local animal shelters contributing to a large referral base
Managed daily workflow of 10-15 visits daily across Morris County Territory; coordinated scheduling efforts to ensure maximum productivity without compromising service levels
Hired and managed 5 independent contractors to work as needed and remained with the company for the entire 11 years
Senior Commercial Lines Underwriter
The Hartford Insurance Company
Rockaway, NJ
01.2002 - 01.2005
Independently underwrote $3.8M+ in Commercial insurance policies, providing guidance and interpreting insurance materials to clients
Improved customer retention by accurately quoting and issuing policies for new and existing agents
Optimized processes and exceeded strategic / operational plan expectations for profit growth year-over-year
Mentored and managed specialists and new employees; evaluated performance and facilitated training programs, providing coaching and feedback to increase productivity and department profitability
Increased company growth by 20%, and implemented strategic initiatives that resulted in writing over $3.8M in new business
Forged strong agency-company relationships within the New Jersey region
Southeast Regional Supervisor at Energy Developments, Southeast Region (Texas, Georgia, Alabama)Southeast Regional Supervisor at Energy Developments, Southeast Region (Texas, Georgia, Alabama)