Dianne Sparks
Oxford,Alabama
Summary
Knowledgeable professional bringing 31 years experience in foundry/manufacturing environment, with experience in sales, engineering, data/operating system, scheduling, quality and direct line of communication with customers. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.
Overview
31
31
years of professional experience
Work History
Quality System Specialist / Administrator / OEM Inside Sales Specialist
Lee Brass Company
Anniston , Alabama
2024.07 - 2024.08
- Manage Custom Cast accounts (75% of our business).
- Process new and existing order and account requests.
- Maintain customer files on each account with all incoming orders, shipping documents, and invoices.
- Developed and maintained sales report, maintained phone service with customers.
Quality System Specialist / Administrator /Production Scheduler
Lee Brass Company
Anniston , Alabama
2017.10 - 2024.08
- Maintains government-required documents, including Certificates of Compliance, Metal Certifications, Pre-Control Process Inspection Records, and Final Inspection Test Records.
- Monitor the Foundry Mold Report to verify Julian dates and actual metal certifications.
- Prepare and maintain the database for Chemical and Physical analysis.
- Complete and file inspection reports.
- Data entry of Part Master, Bill of Material, and Bill of Operations into the Odyssey system.
- Administrator of Business Operating System (Odyssey)
- Responsible for opening shop orders and preparing the foundry molding schedules.
- Responsible for fixing all errors in the operating system.
- Responsible for posting month-end cost close to the General Ledger.
Product Data and Document Control Coordinator
Lee Brass Company
Anniston , Alabama
2000.10 - 2017.10
- Controls engineering drawings, issues current revisions, while removing obsolete drawings from circulation.
- Generates the Marine Products Production and Scrap Analysis report.
- Operates the Gagetrak system in accordance with gauge calibration procedures.
- Prepares correspondence regarding quality and/or engineering information.
Typist/Clerk Accounting Assistant
Lee Brass Company
Anniston , Alabama
2000.03 - 2000.10
- Responsible for all incoming and outgoing mail.
- Multi-line Lucent Switchboard/Receptionist.
- Assist accounting, credit, and purchasing departments with filing and data entry.
Customer Service Specialist
Lee Brass Company
Anniston , Alabama
1999.03 - 2000.03
- Managed numerous accounts, which included our largest plumbing account.
- Processed orders and other requests from the accounts.
- Maintain customer files on each account with all incoming orders, shipping documents, and invoices.
- Developed and maintained sales report on assigned accounts for the sales managers.
- Maintained phone service with customers.
Customer Service Representative
M & H Valve
Anniston , Alabama
1998.04 - 1999.03
- Responsible for all booking of customer orders.
- Maintained customer files with all correspondences and orders.
- Prepared and maintained customer bids.
- Recorded credits and customer returns.
- Maintained phone service with customers.
Customer Service Representative
Lee Brass Company
Anniston , Alabama
1993.10 - 1998.04
- Responsible for obtaining and maintaining customer orders.
- Mailed all customer catalogs and invoices.
- Maintained phone customer relations.
- Assisted the credit department with cash application.
Education
High School Diploma -
Pleasant Valley High School
Jacksonville, Alabama1987-06
Some College (No Degree) -
Gadsden State College
Gadsden, AlabamaSkills
- Data Analytics
- Network Administration
- Capacity Planning
- Operating systems
- Effective Communication
- Self Motivation
- Team Collaboration
- Team building
- Multitasking
- Organizational Skills
- Reliability
- Attention to Detail
- Problem-solving abilities
- Time Management
- Information Security
Specialized courses
- Computer Skills: Obtained certificates for Windows, Microsoft Office, Crystal Reports and Query Building
- Customer Service: Obtained certificates for completing courses in Customer Service, Administrator, Scheduling Workshop and Inventory Workshop
- Problem Solving: Obtained certificates for completing courses in Problem Solving
- National Softball Association: Obtained certificates for Umpiring Slow/Fast pitch Softball
- American Sport Education: Obtained certificates for completing courses in Sports First Aid
- American Sports Education: Obtained certificates for completing courses in Coaching Principles
Timeline
Quality System Specialist / Administrator / OEM Inside Sales Specialist
Lee Brass Company
2024.07 - 2024.08
Quality System Specialist / Administrator /Production Scheduler
Lee Brass Company
2017.10 - 2024.08
Product Data and Document Control Coordinator
Lee Brass Company
2000.10 - 2017.10
Typist/Clerk Accounting Assistant
Lee Brass Company
2000.03 - 2000.10
Customer Service Specialist
Lee Brass Company
1999.03 - 2000.03
Customer Service Representative
M & H Valve
1998.04 - 1999.03
Customer Service Representative
Lee Brass Company
1993.10 - 1998.04
High School Diploma -
Pleasant Valley High School
Some College (No Degree) -
Gadsden State College
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