Dianne Wheeler
Murrieta,CA
Summary
Qualified Customer Service Representative with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
Keller Williams
Temecula, CA
09.2016 - Current
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Served as local real estate expert, advising customers on market dynamics and home prices.
Customer Service Assistant
Touching Lives
Snellville, GA
01.2016 - 09.2019
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Took special orders in person and over telephone, generating additional revenue every month.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Collaborated closely with colleagues to meet customer needs.
- Communicated information to customers about product quality, value and style.
Education
Education
University Of Memphis
Memphis, TNSkills
- Attention to Detail
- Service Orientation
- Recruiting Clients
- Articulate and Persuasive
- Print and Digital Advertisement
- Client Relations
- Service Oriented
- Adaptability and Flexibility
- Leads Prospecting
Timeline
Real Estate Agent
Keller Williams
09.2016 - Current
Customer Service Assistant
Touching Lives
01.2016 - 09.2019
Education
University Of Memphis
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