Dianne Whipple
Ocala,FL
Summary
Accomplished Driver and Firefighter Paramedic with a proven track record at Gary Yeomans Ford Lincoln and Marion County Fire Service Florida. Excelled in safe driving practices and emergency response, enhancing operational efficiency and customer satisfaction. Skilled in GPS route planning and exceptional customer service, demonstrating adaptability and reliability in high-pressure environments.
Overview
43
43
years of professional experience
Work History
Driver
Gary Yeomans Ford Lincoln
08.2011 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Firefighter Paramedic
Marion County Fire Service Florida
07.1981 - 09.2007
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
- Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Education
Emergency Medicine - Paramedic
Central Florida Community College
Ocala Florida05.1977
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- City and non-city driving
- Flexible Schedule
- GPS and route planning
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Route Planning
- Driving in Adverse Conditions
- Navigational Systems and GPS
- Traffic Law Observation
- Passenger transportation
- Adaptable driving techniques
- Basic vehicle repairs
- Customer rapport
- Passenger Assistance
Retired US Army
21 years US Army, working as a military police officer and investigator and a security manager.
Additional Information
Hold a certificate for Air Medical Crew Core Curriculum. For work as a flight medic.
Timeline
Driver
Gary Yeomans Ford Lincoln
08.2011 - 06.2024
Firefighter Paramedic
Marion County Fire Service Florida
07.1981 - 09.2007
Emergency Medicine - Paramedic
Central Florida Community College
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