Dianne Wood

NYSDOCCS

10.2023 - 07.2024

Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
Demonstrated commitment through impeccable attendance and quality performance.
Performed cleaning and maintenance duties as directed.
Facilitated smooth operations within the service department through effective communication with team members and supervisors.
Communicated with coworkers and managers about completed duties.
Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Completed sweeping, mopping, and window-cleaning.
Increased workplace safety by immediately reporting potential hazards.