Erica I. McNeil
St. Hedwig,United States
Summary
Results-driven professional with extensive experience in leveraging data analytics to drive business outcomes and optimize workforce management. Demonstrated expertise in analyzing complex HR datasets to identify trends, forecast key metrics, and inform strategic decisions. Proficient in creating and managing comprehensive dashboards and reports to support continuous improvement. Skilled in applying statistical analysis and fact-finding techniques to enhance organizational performance and efficiency. Adept at integrating and validating data from various sources to ensure accuracy and consistency in reporting. Experienced in developing automated solutions for data processing and analysis, streamlining workflows and bolster operational effectiveness. Strong background in translating data insights into actionable recommendations for business improvement. Proven track record in managing projects and strategic planning to align HR initiatives with broader business goals. Committed to delivering data-driven insights that support informed decision-making and propel organizational success. Seeking to leverage HR data analytics experience to drive organizational performance.
Overview
12
12
years of professional experience
Work History
Human Resources (Employee Development & Training)
Randolph Air Force Base / Personnel Center
San Antonio, United States
08.2021 - 12.2022
- Prepared occupational information to enhance personnel training and management functions
- Served as the primary point of contact for recruitment managers and new trainees/ employees
- Developed actionable steps from data gathering to improving the selection process and increasing training program effectiveness
- Provided comprehensive employee development services, supporting centrally managed leadership and management programs
- Planned, organized, and directed a civilian onboarding/ training office servicing multiple bases with diverse and complex missions, ensuring readiness and compliance with Federal HR laws and Executive Orders
- Researched, edited, and assembled instructional materials for both classroom and virtual teaching, enhancing the effectiveness of training programs
- Provided weekly detailed reports to key leadership on employee status, progress, and risks, meeting critical reporting requirements
- Coordinated onboarding presentations and product demos
- Conducted comprehensive workflow analysis using advanced methods, tools, and techniques to optimize administrative and management processes
- Compiled on-site analysis and prepared data sheets containing program evaluation statements, contributing to the overall efficiency of the organization
- Managed civilian employee development programs in accordance with Federal laws, rules, and regulations, ensuring personnel readiness and program effectiveness
- Coordinated training for new and existing employees, maintaining meticulous records and ensuring smooth onboarding processes
- Regularly engaged with high-level officials and key managers to address training needs and provide solutions to complex HR issues
- Updated employee training records, files, and personnel items throughout their lifecycle
- Operated and managed automated databases and shared drives to track information and extract data for generating documents, records, and reports
- Ensured data integrity and compliance with organizational standards
- Provided subject matter expertise and information to civilian force management teams, staff, and selectees
- Briefed key managers and supervisors virtually and in person on civilian employee development programs
- Streamlined the selection and onboarding process by collaborating with selecting officials to ensure smooth integration of candidates.
- Provided guidance to managers on disciplinary action and performance management.
- Developed and executed training programs that aligned with organizational objectives, boosting mission readiness by 60%.
- Increased employee training completion rates by 33% utilizing virtual learning solutions and updated onboarding processes.
- Spearheaded an endeavor enhancing organizational efficiency while achieving a significant reduction in administrative tasks.
- Introduced new training initiatives, enhancing audit scores by 39%.
- Facilitated training sessions for new employees on company policies and procedures.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Created training materials for new hires and provided orientation sessions.
Training Manager (Employee Development & Training)
United States Army
San Antonio, United States
08.2014 - 11.2017
- Implemented extensive training programs to address personnel needs, ensuring alignment with organizational objectives.
- Developed and monitored multiple training initiatives at various DoD institutions, improving performance outcomes.
- Executed funding requests and effectively submitted department school packets, securing essential resources for training initiatives.
- Delivered impactful face-to-face and virtual training sessions, accompanied by detailed training manuals, to enhance learning outcomes.
- Provided corrective action guidance based on identified error trends, leading to substantial reduction in mistakes.
- Conducted quarterly formal training on best practices, EEO awareness, and organizational policies, resulting in improved compliance and awareness
- Analyzed quality levels and assessed training needs, recommending and implementing improvement strategies that elevated overall training effectiveness
- Established performance goals, monitored progress, and developed actionable plans to address performance gaps, leading to measurable improvements in employee performance
- Created high-quality instructional materials for both virtual and classroom teaching, ensuring alignment with organizational standards
- Planned, developed, and monitored comprehensive training programs, rigorously maintaining compliance with policies and standards
- Evaluated competency criteria and established robust performance goals, significantly enhancing training effectiveness and employee skill development
- Conducted thorough workflow analysis using various methods, tools, and techniques related to administrative and program functions
- Managed personnel readiness programs, overseeing budget and securities
- Utilized DTMS systems for tracking and scheduling training programs, ensuring efficient and accurate record-keeping
- Enhanced training program effectiveness 51% through the strategic redesign of training modules and delivery methods
- Improved employee skill retention by 46% through a training evaluation system that tailored programs to individual learning needs
- Boosted operational efficiency by 30% through advanced integration for program and budget management.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
Career Development Counselor (Recruitment & Retention)
United States Army
San Antonio, United States
02.2015 - 10.2017
- Directed career counseling for over 300 personnel, enhancing recruitment processes and ensuring alignment with organizational needs
- Spearheaded sourcing and evaluation of candidates, ensuring a robust selection and retention process
- Facilitated one-on-one interviews, providing personalized career guidance and reclassification recommendations
- Coordinated comprehensive retention training programs, significantly boosting employee engagement and retention rates
- Planned and implemented strategic development initiatives, including career reclassification and additional opportunity discussions
- Advised on career field placements, optimizing personnel alignment with mission requirements
- Maintained detailed personnel records, ensuring accuracy and confidentiality
- Processed service member records while adhering to regulatory standards, enhancing data security, and reducing administrative errors
- Oversaw sensitive information management, mitigating potential risks and ensuring compliance with all relevant regulations
- Supervised, directed, mentored, and evaluated soldiers, enhancing overall team performance and career development
- Utilized ETMS to manage tasks and document routing, streamlining administrative processes and increasing efficiency
- Maintained monthly reenlistment and training guidance, ensuring alignment with policy, regulatory, and program standards
- Provided guidance and counseling to career field employees, supporting their professional growth and career progression
Team Lead (Personnel Management)
United States Army
San Antonio, United States
03.2012 - 08.2014
- Led professional development, training, and counseling for over 30 personnel and their families
- Conducted regular quality reviews according to a monthly schedule and tracked all personnel requests and exceptions
- Created and presented error trend reports to management for performance improvement
- Maintained secure records of employee performance and development, identifying and correcting discrepancies during random file reviews
- Coordinated with key leaders to ensure compliance with mandatory training requirements
- Engaged with EEO managers to enhance workplace development and conduct barrier analysis
- Advised management on strategic recommendations and routine goals to enhance development opportunities for junior and limited personnel
- Participated in conflict resolution and team-building exercises to resolve complex problems
- Established performance goals, assessed progress, and developed action plans for problem resolution
- Directed and mentored over 30 personnel, improving team performance by 40%
- Coordinated annual evaluations and career development sessions, resulting 54% increase in promotion rates
- Processed, updated, and reviewed all personnel files/records, maintaining 100% confidentiality of all personal information
Chemical (CBRNE) Specialist
United States Army
San Antonio, United States
03.2011 - 07.2012
- Conducted advanced training on biological, radiological, and nuclear threats, significantly enhancing organizational preparedness
- Expertly guided soldiers in managing weapon threats and decontaminating hazardous spills, boosting operational efficiency
- Advised senior staff on the deployment and use of CBRNE defense systems, optimizing response effectiveness
- Directed the strategic management of equipment inventory, guaranteeing peak operational readiness
- Negotiated and finalized equipment contracts, streamlining procurement and service delivery
- Executed comprehensive cost analysis, driving cost-effective solutions in alignment with command regulations
- Sustained 100% operational readiness by spearheading enhancements in training programs and equipment management processes
- Identified and resolved training deficiencies, ensuring robust program execution
- Supervised the development of training devices and simulation projects, securing alignment with testing and training standards
- Elevated mission readiness by executing testing and calibration of CBRNE detection equipment, enhancing operational efficiency
- Achieved 100% reduction in safety incidents using risk management techniques, ensuring zero injuries across all training events
- Maintained over $1M in CBRNE equipment with no losses, improving operational reliability by 100% through effective troubleshooting and issue resolution
- Updated and maintained qualification status for a 200+ member department, while ensuring 100% compliance in meeting training requirements for CBRN equipment and combat use
Education
Doctoral Candidate - Business Management
Wayland Baptist University
San Antonio, TX10.2025
Master’s in Business Administration (MBA) - Business Management
Wayland Baptist University
San Antonio, TX07.2021
Bachelor of Arts - Criminal Justice
Wayland Baptist University
San Antonio, TX05.2019
Skills
- Strategic Operational Planning
- Reporting and Metrics
- Data Gathering & Interpretation
- Performance Evaluation
- HR Data Management
- Data-Driven Decision-Making
- Employee Relations
- Key Performance Indicators (KPIs)
- Data Processing
- Business Strategy Execution
- Resource Optimization
- Technology Integration
- Training & Development
- Compliance Monitoring
- Oral & Written Communication
Affiliations
- Society for Human Resources (SHRM)
- International Public Management Association for Human Resources
- Sigma Gamma Rho Sorority Inc.
Trainingandcertificates
- Equal Opportunity
- Career Development
- Digital Training Management System
- Secondary Leader Development
- Advanced Skill Training
- Introductory Military Training
- PMP Certification
- SHRM-CP
- PHR
Specializedskillsandknowledge
- HR Data-Driven Decision Making: Leveraged advanced data analytics techniques to interpret large HR datasets, delivering actionable insights that guided strategic decisions related to workforce planning and talent management. Developed comprehensive reports and dashboards to visualize key HR performance indicators and trends, supporting data-driven HR decision-making processes.
- Statistical Analysis and Modeling: Applied statistical analysis and predictive modeling to HR data, identifying patterns in employee performance and turnover rates. Utilized advanced HR tools for data manipulation, trend analysis, and building predictive models, resulting in enhanced accuracy of workforce forecasts and improved HR strategic planning.
- Data Integration and Management: Managed HR data integration processes, combining disparate HR systems into a unified platform for comprehensive analysis. Implemented data quality and validation techniques to ensure accuracy and reliability of HR information, streamlining access to critical data and enhancing overall HR data management practices.
- Project Management: Directed HR-related projects with a focus on aligning project goals with organizational objectives. Managed cross-functional teams, developed project plans, and utilized project management tools to track progress, ensuring timely and successful project completion. Coordinated project deliverables, effectively mitigating risks and achieving desired outcomes.
- Strategic Planning: Developed and executed strategic HR plans to align with overall business objectives. Conducted in-depth analyses of workforce trends and organizational needs to inform long-term HR strategies. Collaborated with senior leadership to define strategic priorities and initiatives, driving improvements in talent acquisition, employee development, and organizational performance.
- Process Optimization: Implemented process optimization strategies within HR functions to enhance operational efficiency. Analyzed existing workflows and identified areas for improvement, leading to the redesign of processes that reduced administrative overhead and improved service delivery. Utilized data-driven insights to streamline procedures, resulting in a significant increase in productivity.
Veteranspreference
10 Points
Scheduleaeligible
True
Veoaeligible
True
Clearance
True
Jobtype
Permanent, Full-Time
Softwareandoperatingsystems
MS Office Suite (Excel, Word, PowerPoint, Outlook, DTMS, Workday)
Personal Information
- Available: Immediate
- Citizenship: United States of America
Timeline
Human Resources (Employee Development & Training)
Randolph Air Force Base / Personnel Center
08.2021 - 12.2022
Career Development Counselor (Recruitment & Retention)
United States Army
02.2015 - 10.2017
Training Manager (Employee Development & Training)
United States Army
08.2014 - 11.2017
Team Lead (Personnel Management)
United States Army
03.2012 - 08.2014
Chemical (CBRNE) Specialist
United States Army
03.2011 - 07.2012
Doctoral Candidate - Business Management
Wayland Baptist University
Master’s in Business Administration (MBA) - Business Management
Wayland Baptist University
Bachelor of Arts - Criminal Justice
Wayland Baptist University
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