Diannelis Ramos Suarez
Houston,TX
Summary
Dynamic Medical Assistant with a proven track record at Bissonet Medical Clinic, excelling in patient-focused care and electronic medical records management. Skilled in vital sign monitoring and fostering strong patient relationships, I enhance clinic efficiency and contribute to positive health outcomes through effective communication and compassionate support.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Bissonet Medical Clinic
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Improved clinical workflow with introduction of electronic health records system.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Especialista En Primer Grado De Medico General
Policlínico Docente Ernesto Guevara
09.2016 - 01.2022
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Led cross-functional team to launch new product, exceeding initial sales forecasts.
- Conducted comprehensive competitor analysis to inform strategic decisions.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Increased efficiency by automating routine tasks with software solutions.
- Restructured customer service process, ensuring quicker response times.
- Facilitated workshops for professional development of junior staff members.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Boosted company's online presence by developing comprehensive digital marketing strategy.
- Developed training materials to enhance staff proficiency and productivity.
- Streamlined project delivery processes, reducing completion times significantly.
- Improved team collaboration by initiating regular strategy meetings.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Directed work of administrative, nursing and operations team members.
- Administered or prescribed treatments.
- Provided compassionate end-of-life care, supporting patients and families during difficult times.
- Served as a mentor to new physicians, residents, or medical students by offering guidance on best practices in patient care management and sharing valuable insights gained through years of clinical experience.
- Actively participated in ongoing professional development opportunities aimed at enhancing expertise within the field of family medicine and promoting increased competence when addressing complex medical issues.
- Educated patients on various lifestyle choices that could positively influence their overall well-being, such as diet modifications or exercise regimens.
- Discussed possible side effects of medication or immunization with patients.
- Implemented preventive care strategies, reducing long-term health issues in the patient population.
- Coordinated seamless transitions between primary care providers when referring patients to specialists or hospitals for further evaluation or treatment services.
- Enhanced patient satisfaction by providing comprehensive care and addressing individual needs.
- Participated in quality improvement initiatives designed to optimize service delivery processes and promote positive outcomes for both patients and healthcare providers alike.
- Increased patient engagement through detailed explanation of treatment plans and answering questions thoroughly.
- Advocated for patient needs during insurance negotiations, ensuring fair coverage of necessary treatments and supporting overall health goals.
- Utilized evidence-based medicine to create tailored treatment plans that addressed both immediate concerns and long-term goals for each patient.
- Reduced hospital readmissions by implementing effective follow-up procedures and coordinating with specialists.
- Managed chronic conditions effectively, monitoring progress and adjusting treatments as necessary for improved quality of life.
- Maintained up-to-date knowledge on medical advancements, incorporating new findings into personalized treatment plans.
- Served as a reliable source of information for patients regarding available healthcare resources within the community, empowering them to make informed decisions about their care journey moving forward.
- Improved clinical efficiency by streamlining patient flow and optimizing appointment scheduling.
- Developed strong relationships with patients, fostering trust and open communication to improve health outcomes.
- Collaborated with multidisciplinary teams to develop cohesive care plans for complex cases, ensuring optimal results.
- Conducted thorough physical exams to accurately assess patient''s overall health status and determine appropriate intervention measures.
- Diagnosed and treated patients suffering from chronic conditions.
- Referred patients to medical specialists for consultant services when necessary for patient's well-being
- Analyzed test results and examination information for accurate patient diagnosis.
- Discussed possible side effects of medications and immunizations with patients and patients' families.
- Discussed potential side effects of medication or immunizations with patients.
- Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
- Completed thorough patient examination for symptoms and physical information.
- Consulted and coordinated patient care with other physicians, pharmacists and specialists.
- Reviewed patient records, medications and immunization statuses.
- Determined medication and dosage schedule given patient's vitals, condition and allergies.
- Reviewed health charts of patients that receive family planning services prior to audits.
Education
Asociado En Enfermeria - Salud
Universidad Interamericana De Puerto Rico, Recinto Guayama
Guayama 00784. Puerto Rico 05.2001 -
Doctor En Medicina - Medicina
Facultad De Ciencias Medicas Efrain Benitez Pompa
Bayamo, Granma, Cuba 05.2001 -
Skills
Medical terminology
Patient-focused care
Data entry
Patient flow management
Medical terminology knowledge
Procedure assistance
Medical billing
HIPAA compliance
Vital sign monitoring
Payment collection
Electronic medical records
Patient scheduling
Direct patient care
Timeline
Medical Assistant
Bissonet Medical Clinic
10.2022 - Current
Especialista En Primer Grado De Medico General
Policlínico Docente Ernesto Guevara
09.2016 - 01.2022
Asociado En Enfermeria - Salud
Universidad Interamericana De Puerto Rico, Recinto Guayama
05.2001 -
Doctor En Medicina - Medicina
Facultad De Ciencias Medicas Efrain Benitez Pompa
05.2001 -
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