Summary
Overview
Work History
Education
Skills
Leadership and Activities
Accomplishments
Additional Information
Timeline
Generic

TAHJMICHEL HERRING-WILSON

East Windsor,CT

Summary

  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignment.

Overview

4
4
years of professional experience

Work History

Station Manager

Enterprise Mobility
Windsor, CT
12.2024 - Current
  • Facilitated staff meetings to discuss performance objectives, safety protocols, and customer service standards.
  • Resolved customer complaints swiftly to uphold high satisfaction levels.
  • Supervised employees to enhance customer service and improve operational efficiency.
  • Reviewed completed contracts to ensure compliance with underwriting guidelines.

Assistant Store Manager

Enterprise Mobility
Vernon, CT
04.2024 - 12.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Trained new employees on store policies, procedures and customer service standards.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Management Trainee

Enterprise Mobility
Manchester, CT
03.2023 - 04.2024
  • Shadowed managers to understand organizational expectations and management techniques.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Acquired knowledge of company processes, procedures, and employee role functions.
  • Resolved client issues by delivering exceptional customer service and maintaining positivity.
  • Rented cars to customers while promoting additional protection products.

Capacity Coordinator

J.B. Hunt
Wallingford, CT
04.2022 - 02.2023
  • Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity.
  • Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
  • Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems.
  • Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc. as they occur throughout the day and, where necessary, when on call.
  • Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings and enforce company policies to ensure DOT compliance and company safety requirements are being met.
  • Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.

Merchandiser Specialist

Farmtek Engineering Services & Products Company
South Windsor, CT
06.2021 - 11.2021
  • Identify new product opportunities (brand, categories, items, etc.) that meet the Company's merchandise strategies and growth goals.
  • Build relationships with and work with existing suppliers to fill gaps in product lines and bring on new opportunities.
  • Drive vendor/category/product results through merchandise management including products promotion , up-sell and cross sell opportunities, online and print presentations, marketing and research.
  • Establish retail price for all product selections to optimize gross margin opportunities for each product classification and establishing vendor and product specific promotions. Prepare price point analyses and ensure that pricing is competitive and commensurate with brand strategy.
  • Serve as liaison with internal departments: Data & Content for product updates, images, and Product training
  • Coordinate with internal departments to ensure new products are launched on-time and flow through the system from inception through sale.
  • Assist with the development of a supplier base capable of achieving our customers' value, quality, delivery and flexibility requirements and ensure the integrity of such suppliers.

Education

Bachelor of Science - Applied and Resource Economics

University of Connecticut
Storrs, CT
05.2020

Bachelor of Science -

Arkansas State University
State University, AR

Skills

  • Business Administration
  • Performance metrics
  • Sales leadership development
  • Strategic thinker
  • Process evaluations
  • Operational efficiency
  • Customer service
  • Fleet management
  • Decision-making
  • Team development

Leadership and Activities

  • March, 2021 to May, 2021 - Participated in a Division I Football internship program under the leadership of the Director of Operations.
  • March, 2021 to May, 2021 - Participated in a Division I Football internship program under the leadership of the Director of Recruiting.
  • March, 2019 to May, 2020 - Team Captain for UCONN Football Division I Team.
  • August 2017 to Current - Participated in charitable programs that distributed food to homeless families and gifts to foster children over the holiday season.
  • August, 2017 to May, 2020 - Participated in Huskee-thon charitable fundraisers that benefited children with terminal illnesses.

Accomplishments

  • August, 2020 to May 2021 - Full Division One Football Scholarship
  • August, 2020 to May, 2021 - Positively represented Arkansas State University and the .Football Program in the Jonesboro community
  • July 2016 to December, 2019 - Full Division One Football Scholarship.
  • July, 2016 to December, 2020 - Positively represented Arkansas State University and the .Football Program in the Jonesboro community

Additional Information

  • Advanced user in Microsoft Programs (Powerpoint, Word, Excel, OneNote).
  • Proficient in SQL, Spreadsheet, Jira, R Programming.

Timeline

Station Manager

Enterprise Mobility
12.2024 - Current

Assistant Store Manager

Enterprise Mobility
04.2024 - 12.2024

Management Trainee

Enterprise Mobility
03.2023 - 04.2024

Capacity Coordinator

J.B. Hunt
04.2022 - 02.2023

Merchandiser Specialist

Farmtek Engineering Services & Products Company
06.2021 - 11.2021

Bachelor of Science - Applied and Resource Economics

University of Connecticut

Bachelor of Science -

Arkansas State University

Similar Profiles

CREATE PROFILE