Summary
Overview
Work History
Skills
References
Timeline
Generic

DIANNEZZA CARRILLO

Miami,United States

Summary

Experienced Bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.

Overview

7
7
years of professional experience

Work History

Bartender

Jameson Lounge
03.2024 - Current
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Contributed to increased event satisfaction by promptly addressing guest inquiries and resolving any issues that arose.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
  • Developed loyal clientele through exceptional interpersonal skills and genuine passion for creating memorable experiences at events.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender

Sport & Social
02.2024 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Bartender

Flanigan's Seafood bar and grill
01.2017 - 02.2024
  • Greeted bar guests with a friendly and helpful attitude at all times
  • Helped to realize continual yearly increases in drink sales
  • Provided guests with drink suggestions and menu information
  • Kept up with popular new drinks and stay well acquainted with countless drink recipes and mixing techniques
  • Maintained a clean and orderly bar
  • Managed bar inventory and placed orders as needed
  • Handled difficult and inappropriate customers with grace and professionalism
  • Worked well with other bar and restaurant staff, handling high volume service bar drinks for servers
  • Responded to customer inquiries and orders in a timely manner
  • Brought forth a high level of customer service at all times.

Bartender

Prime 112 Steakhouse
05.2022 - 01.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Server

Montys Raw Bar
03.2020 - 10.2021
  • Waited on tables, taking food and drink orders in this high volume restaurant
  • Saw upwards of 400+ customers on weekends
  • Memorized orders and aimed to provide fast and quality service to all visitors
  • Acted as a support to the bartender by creating drinks and helping to maintain and stock the bar when necessary
  • Utilized excellent listening skills and followed directions as given.

Skills

  • Excellent Work Ethic
  • Teamwork Skills
  • Multitasking Skills
  • Bar Terminology
  • Excellent Customer Service Skills
  • Friendly and Outgoing Attitude
  • Inventory Management
  • Advanced Communication Skills

References

References available upon request

Timeline

Bartender

Jameson Lounge
03.2024 - Current

Bartender

Sport & Social
02.2024 - Current

Bartender

Prime 112 Steakhouse
05.2022 - 01.2024

Server

Montys Raw Bar
03.2020 - 10.2021

Bartender

Flanigan's Seafood bar and grill
01.2017 - 02.2024

Similar Profiles

CREATE PROFILE
DIANNEZZA CARRILLO