Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diantae Parker

Baton Rouge,LA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

1
1
year of professional experience

Work History

Clinical Service Representative

Our Lady Of The Lake Hospital
Baton Rouge, LA
10.2023 - Current
  • Performed administrative duties such as filing, data entry, and scheduling appointments.
  • Assisted in the coordination of patient care by providing information to health care professionals.
  • Responded to telephone calls from patients and physicians promptly and professionally.
  • Served as a liaison between medical staff, administrators, and other departments within the facility.
  • Greeted patients upon arrival and directed them to appropriate areas for their appointment or visit.
  • Ensured that all necessary paperwork was completed accurately prior to patient visits.
  • Maintained up-to-date knowledge of current coding guidelines.
  • Adhered to HIPAA compliance standards when handling confidential patient information.
  • Prepared reports summarizing daily activity including number of calls received, resolved issues.
  • Attended regular team meetings in order to stay abreast of changes in protocols or processes.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.

Dining Associate

Sodexo Food Service
Baton Rouge, LA
12.2022 - 09.2023
  • Assisted with setting up dining areas prior to meal times.
  • Greeted customers and provided them with menus.
  • Provided accurate information about menu items, specials, and pricing.
  • Served meals to customers in a timely manner.
  • Checked food quality throughout the serving process for taste and presentation.
  • Restocked condiments, silverware, napkins, plates, cups. as needed.
  • Responded promptly to customer complaints or inquiries regarding service or food quality issues.
  • Assisted with closing duties such as cleaning dishes, sweeping floors, restocking shelves.
  • Performed opening duties such as stocking supplies and preparing beverage stations for service hours.
  • Kept track of inventory levels of food items and ordered additional supplies when necessary.
  • Assisted other departments such as catering or banquet services when needed.

Education

High School Diploma -

Tara High School
Baton Rouge, LA
05-2021

Some College (No Degree) - Medical Assisting

Unitech Training Academy
Baton Rouge, LA

Skills

  • Patient Care Coordination
  • Electronic Health Records Management
  • Payment Collection
  • Indirect Patient Care
  • HIPAA Compliance
  • Medical Terminology
  • Phlebotomy
  • Sterilization techniques
  • Equipment Sterilization

Timeline

Clinical Service Representative

Our Lady Of The Lake Hospital
10.2023 - Current

Dining Associate

Sodexo Food Service
12.2022 - 09.2023

High School Diploma -

Tara High School

Some College (No Degree) - Medical Assisting

Unitech Training Academy

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Diantae Parker