Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Hillsborough County Community College (HCC) - Earl J. Lennard Duel Enrollment Student of over 1 year
Two Full Semesters of Customer Service
AP Calculus
AP World History
AP Geography
Pet Sitter
A Friend
Largo, FL
07.2023 - 08.2023
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Exercised animals regularly with walks and rigorous play activities.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Communicated professionally with pet owners via phone, email, and text.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Volunteer
Caribbean Community Association
06.2020 - 12.2022
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Completed daily domestic tasks in shelters and group homes to assist people in need.
Teacher's Assistant
Stewart Middle School
Tampa, FL
08.2019 - 05.2020
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher.
Worked with lead teacher to monitor class schedule and take attendance.
Education
Earl J. Lennard High School
Ruskin, FL
05.2024
Associate of Arts - Liberal Arts Education
Hillsborough Community College
Tampa, FL
05.2024
Skills
Physically adept for manual labor
Excellent communication skills, both verbal and written
Prepared to take time to learn any skills needed in the workplace
Ability to collaborate effectively with others in my environment
Technologically efficient
Telephone Etiquette
Academic Studies
Time Management
Basic Mathematics
Active Listening
Punctuality and Work Ethic
Activities
Red Cross Club
National Honor Society (NHS)
Volunteer Experience
Caribbean Community Association, Sorting foods, sales, moving boxes, serving food
Apollo Beach Baptist Church, Helping Elderly, painting houses
Timeline
Pet Sitter
A Friend
07.2023 - 08.2023
Volunteer
Caribbean Community Association
06.2020 - 12.2022
Teacher's Assistant
Stewart Middle School
08.2019 - 05.2020
Hillsborough County Community College (HCC) - Earl J. Lennard Duel Enrollment Student of over 1 year
<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)