Diante Hall
Buffalo, NY,NY
Summary
Enthusiastic Inspection Technician and Sales Advisor that is eager to give to team success through hard work, attention to detail and excellent organizational skills. Competent in Sales Advisory, Inspecting/Installing Fire and Alarm Systems. Motivated to learn, grow and excel in Electrical Construction field.
Overview
9
9
years of professional experience
Work History
Delta Technician Sales Advisor
Delta Sonic Car Wash
12.2014 - Current
- Enforcing safety and health rules.
- To ensure customer’s vehicle is safely transported, properly detailed and cleaned to customers satisfaction.
- Provide excellent service by greeting and assisting customers, and responding to customer requests, needs, interests, and/or complaints.
- Observing and tracking sales activities to guarantee customers receive satisfactory and quality goods.
- Keep records of purchases, sales, and requisitions.
- Perform work activities of lower ranking employees, such as cleansing, hosing down equipment, and organizing displays and selling merchandise.
- Lubricated machinery and equipment to positively impact machine and equipment reliability.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained and developed personnel to improve safety, employee relations and resolve issues.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Service Technician/Installer Helper
Amherst Alarm
02.2022 - 09.2023
- Rejected inappropriate items and recommended corrective actions.
- Programmed devices into fire and security systems, ensuring all devices functions through proper testing.
- Checked equipment for unknown objects or disturbed and unsecured internal hardware with shakedown techniques.
- Used hand tools, proper instruments, gauges and equipment to complete precise measurements and noted results for official records.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Tested fire and security systems, noting issues and completing preventive maintenance.
- Installed new devices and explained operation and routine maintenance protocols to customers.
Education
Associate of Applied Science - Electrician
Alfred State College of Technology
Buffalo, NY05.2022
High School Diploma -
Math Science & Technology At Preparatory School
Buffalo, NY06.2014
Skills
- Electrical Wiring
- Fire Alarm Systems
- Safely transporting merchandise
- Electrical Trade Mathematical Equation Skills
- Commercial/Residential designs
- Inspection and Testing Reports
- Equipment Function Testing
- Reading Comprehension
- Digital Multimeters
- Price Identification
- Customer Transactions & Relations
- Product Location
- Cash Register Operation
- Billing and Payment Processing
- Leadership
Timeline
Service Technician/Installer Helper
Amherst Alarm
02.2022 - 09.2023
Delta Technician Sales Advisor
Delta Sonic Car Wash
12.2014 - Current
Associate of Applied Science - Electrician
Alfred State College of Technology
High School Diploma -
Math Science & Technology At Preparatory School
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