Diante Lewis

• Assist members with account openings, closings, and loan procedures, ensuring accuracy and compliance with regulatory requirements.
• Collaborated closely with senior management on strategic planning efforts, aligning branch goals with company objectives.
• Engaging in cross-functional rotations within the organization to gain comprehensive insight into the operational infrastructure
• Cultivating strong relationships with members by understanding their financial needs, providing personalized advice, and offering suitable products and services

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• Review orders before and after delivery to ensure that orders are complete and charges are correct
• Abide by all transportation laws while maintaining a clean driving record.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Managed customer inquiries and complaints politely and professionally.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Organized, stocked, and retrieved items for customers
• Loaded delivery trucks to transport merchandise to and from warehouses.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
• Boosted order efficiency by consistently meeting or exceeding productivity goals for daily tasks.
• Streamlined order processing by implementing efficient picking and packing techniques.

• Assisted in supervising residents and responding to complaints, reports, and requests
• Submit reports on violations and safety issues and conduct walk-throughs every hour
• Provided support during emergency situations, coordinating efforts with first responders and prioritizing guest safety.
• Performed routine administrative tasks accurately, maintaining well-organized records for seamless handover to day staff.