Experienced with managing clinical services, ensuring optimal patient outcomes and compliance with healthcare standards. Utilizes strong leadership and organizational skills to enhance team performance and service efficiency. Knowledge of regulatory requirements and innovative problem-solving strategies.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Services Manager
Elkhart County Health Department
06.2022 - Current
Oversees and manages clinical services including Community Health Nursing (CHN), Women’s, Infant and Children (WIC) Program and the Dental clinic.
Prepares and manages budget for CHN, WIC and dental and provides guidance for supervisors.
Seek and maintain contracts with insurance companies and validate/revalidates Medicaid/Medicare coverage. Monitors patient charts, ensuring proper billing/coding.
Serves as delegate HIPAA privacy/security officer.
Assists with grant monitoring and developing new proposals.
Drafts/review/implements policies, procedures, and standing orders according to best practices
Collaborated with local organizations to coordinate public health programs and resources.
Analyzed healthcare data to identify trends, driving improvements in service delivery.
Evaluated employee performance regularly to identify strengths as well as areas needing improvement; provided constructive feedback accordingly.
Conducted regular audits of clinical practices to ensure adherence to established protocols, resulting in consistent high-quality patient care throughout all departments.
RN Supervisor
Elkhart County Health Department
10.2013 - 06.2022
Oversees and manages immunization, childhood lead exposure, and rabies prevention programs.
Supervised nursing staff, ensuring adherence to protocols and quality standards. Interviews job candidates, provides orientation to new employees.
Assesses effectiveness of programs through quality improvement projects and evaluating outcomes.
Reviews and revises policies and procedures to comply with federal, state, and local health regulations.
Assists with grant monitoring and developing new proposals.
Provides direct client care as required.
Facilitated training programs for new nurses, promoting professional development and skill enhancement.
Conducted performance evaluations, providing constructive feedback to enhance team dynamics.
Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility.
Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
Led quality improvement projects aimed at enhancing overall patient outcomes.
Registered Nurse
Greencroft
05.2002 - 10.2013
Work as a staff RN. Duties include direct patient care, medication administration, assessment and documentation.
Worked as shift supervisor on second shift from July 2005 to March 2006. Duties included staffing, direct supervision of CNAs and nurses, and staff evaluations.
Served as Infection Control Nurse from August 2010 to January 2012. Duties included overseeing infection control program and ensuring the facility was in compliance with state regulations. Performed monthly surveillance for trends related to infection control. Provided staff education as needed. Provided employee health services in annual flu vaccine administration and TB testing. Maintained membership with APIC and regularly reviewed literature.