Diany Castellano

• Conducted virtual one-on-one and group coaching sessions in English and Spanish, helping clients establish and maintain healthier habits.

• Developed customized wellness and nutrition plans tailored to individual needs, lifestyle, and health goals.

• Educated clients on balanced nutrition, disease prevention, and sustainable lifestyle changes.

• Utilized motivational interviewing and behavioral coaching techniques to encourage long-term success.

• Created engaging content on health, nutrition, and habit formation for blogs, social media, and online platforms to educate and inspire audiences.

• Continuously expanded knowledge in the field of health and wellness through professional development courses, certifications, and conferences.

• Adapted coaching approaches for diverse populations, ensuring a culturally sensitive and inclusive practice.

• Maintained detailed client records while adhering to confidentiality and ethical coaching guidelines.

• Assisted clients in achieving weight loss goals through personalized meal planning and dietary recommendations.
• Educated clients on the importance of proper hydration, portion control, and mindful eating habits for overall wellbeing.
• Maintained detailed records of each client interaction for accurate tracking of progress over time and seamless collaboration with colleagues when needed.
• Increased client retention rates by providing ongoing support, encouragement, and accountability.
• Built strong rapport with clients through empathetic listening skills and genuine concern for their well-being, leading to increased trust in the counseling process.
• Sold weight loss program and supplements tailored to client weight loss needs.

• Managed client bookings, consultations, and scheduling to provide a seamless photography experience. Including pre-shoot consultations to discuss clients' needs and preferences for optimal results.

• Conducted professional maternity and newborn photography sessions in studio and on location.
• Ensured the safety and comfort of newborns and expectant mothers during sessions
• Edited and retouched photos using Adobe Photoshop and Lightroom to ensure high-quality final images.
• Delivered high-quality images for clients, ensuring that the final product exceeded their expectations.

• Managed front desk operations, including guest check-ins, check-outs, and reservations.

• Provided exceptional customer service by addressing guest inquiries, requests, and concerns professionally.

• Processed payments, handled cash and credit transactions, and maintained accurate billing records.

• Coordinated with housekeeping and maintenance teams to ensure rooms were ready and guest needs were met promptly.

• Assisted with booking modifications, special requests, and travel arrangements for guests.

• Maintained an organized and welcoming lobby environment, ensuring a positive first impression.

• Used hotel management software to update guest records, track occupancy, and generate reports.

• Resolved guest complaints efficiently, escalating issues when necessary to ensure satisfaction.

• Trained new front desk staff and assisted with administrative tasks as needed.