DIARA LLOYD
Tarboro,NC
Summary
I am motivated and goal oriented person who seeks entry level position where I can showcase my skills and learn new ones.
Overview
10
10
years of professional experience
Work History
Parks & Recs
Town of Tarboro
Tarboro, North Carolina, US
10.2023 - Current
- Answering phones, greeting people, handling money, writing receipts, cleaning up, and organizing paper work, etc
Assembly worker
Comfort Research
Tarboro, North Carolina, US
02.2021 - 06.2023
- Ran the line, made boxes, put products in boxes, moved carts, labeled product and boxes, scraped product, etc
Customer Service Representative
Focus
Tarboro, NC
03.2019 - 09.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sanitation
Bridgestone
Wilson, North carolina, US
09.2017 - 11.2018
- Driving Machinery, scrubbing floors, cleaning floors, cleaning oil spills, etc
Assembly worker
General foams
Tarboro, North Carolina, US
07.2014 - 08.2017
- Running the line, making boxes, cleaning product, packing product, labeling product, etc
Customer service
Get it straight
Greenville, North Carolina, US
05.2015 - 10.2016
- Opening and closing store, customer service, greeting customers, helping customers, technical support, sales, etc
Education
Associate Degree In Nursing - Nursing
Nash Community College
Nashville, NCCertificate of Pharmacy Tech - pharmacy
Edgecombe community college
Tarboro, North Carolina06.2022
Certificate of natural hair - Natural hair care
Edgecombe community college
Tarboro, North Carolina10.2020
Skills
- Microsoft office
- Customer service
- Communication
- Adaptability
- Computer skills
- Teamwork
- Time management
Timeline
Parks & Recs
Town of Tarboro
10.2023 - Current
Assembly worker
Comfort Research
02.2021 - 06.2023
Customer Service Representative
Focus
03.2019 - 09.2020
Sanitation
Bridgestone
09.2017 - 11.2018
Customer service
Get it straight
05.2015 - 10.2016
Assembly worker
General foams
07.2014 - 08.2017
Certificate of Pharmacy Tech - pharmacy
Edgecombe community college
Certificate of natural hair - Natural hair care
Edgecombe community college
Associate Degree In Nursing - Nursing
Nash Community College