Diaria Oglesby
Little Elm,TX
Summary
Proven leader and dedicated team player with a history of enhancing young learners' growth at Kids R Kids Learning Academy. Specializes in adaptive teaching strategies and effective communication, ensuring high levels of engagement and parent satisfaction.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Lead Toddler Teacher
Kids R Kids Learning Academy
2022.10 - 2024.08
- Created a nurturing classroom environment that supported the social-emotional growth of young learners.
- Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
- Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
- Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
- Increased child engagement with creative lesson plans tailored to individual needs and interests.
- Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
- Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
- Promoted sensory development by providing access to different textures.
- Allowed for ample outdoor discovery time in schedule each day.
- Served as a mentor for new teachers entering the profession, providing guidance on curriculum planning, instructional strategies, and classroom management.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Fitting Room Operator
Walmart
2021.12 - 2022.09
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales by providing personalized styling advice and product recommendations to clients.
Pharmacy Technician Trainee
Kroger
2021.02 - 2021.11
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Office Assistant
Friends For Life Corporation
2017.08 - 2021.01
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
High School Diploma -
Southwood High School
Shreveport, LA05.2020
Skills
- Child-Centered Approach
- Adaptive Teaching Strategies
- Group and individual instruction
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Dosage Form Preparation
- Quality Control Procedures
- Patient confidentiality
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Dedicated Team Player
- Administrative Support
- Office Administration
- Prioritizing Work
- Office Management
- Excel spreadsheets
- Appointment Scheduling
- Professional and mature
- Strong Problem Solver
- Inventory Monitoring
- Store maintenance
- Sales Promotions
- Product Recommendations
- Guest Services
- Task Prioritization
Timeline
Lead Toddler Teacher
Kids R Kids Learning Academy
2022.10 - 2024.08
Fitting Room Operator
Walmart
2021.12 - 2022.09
Pharmacy Technician Trainee
Kroger
2021.02 - 2021.11
Office Assistant
Friends For Life Corporation
2017.08 - 2021.01
High School Diploma -
Southwood High School
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