Dedicated Administrative Professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Independent Contractor
Self-Employed
02.2021 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Gathered, organized and input information into digital database.
Collected, arranged and input information into database system.
Environmental Services Representative
Methodist Hospital
07.2019 - 02.2020
I cleaned all assigned patient's rooms before they discharged from the hospital. As well as made beds and replenished linens.
I was responsible for sustaining a sterile environment in all areas of the hospital.
Delivered prompt service to prioritize customer needs.
Sales Associate/Cashier
Macy's Department Store
11.2018 - 04.2019
Operated POS terminals and cash drawer balancing.
Processed credit card and debit payments using the cash register to providing accurate charges and credits.
Helped customers complete purchases, locate items on the sales floor and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Increased sales by offering advice on purchases and promoting additional products.
Maintained presentable customer areas with diligent cleaning and proactive recovery management.
EVS Technician
Memorial Hermann Hospital
03.2017 - 07.2018
Delivered prompt service to prioritize customer needs.
Cleaned patient's room before and after discharged from the hospital. As well as made beds and replenished linens.
Cleaned offices and administrative areas. Responsible for sustaining a sterile environment in all areas of the hospital.
Independent Contractor
Self-Employed
06.2011 - 01.2017
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Teacher's Assistant
Alief Independent School District
10.2009 - 02.2011
Assisted teachers in classrooms from pre-k to fourth grade.
Worked with lead teacher to monitor class schedule take attendance, and other job duties as needed.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Made copies of all homework, correspondence, and other printed materials. Distributed mail and ordered all of the school's supplies.
Completed work requests for the teachers and administrators. Served as a back-up in all areas as needed.
Co-taught ESL/Bilingual classes for students in pre- kindergarten and kindergarten classes during summer school.
Administrative Assistant
Harris County Community Supervision & Corrections Department
07.1999 - 12.2008
Answered multi-line phone system, routed calls, delivered messages to staff and greeted visitors.
Assisted clients with information and checked them in to see their probation officer.
Typed files for preparation to go to court and performed all data entry functions
Maintain a workload of over 30 cases, as I worked on caseloads for 5 different courts in Harris County.
Performed various clerical duties such as: filing, recordkeeping, and mail processing/distribution.
Processed outgoing files to court and other departments, and processed incoming files, ensuring that the perspective officer received them.
Attended court when needed to, in reference to the client on probation
On a daily basis, I had proficient use of the computer, typewriter, photocopier, and fax machine when working with all files.
Set up and recorded the voice mail system for the staff at the South Region Probation Office.
Served as a back-up to my lead secretary in her absence.
Worked in the urinalysis lab to ensure that specimens were not tampered with.
Home Health Care Aide
The Lighthouse Of Houston For The Blind And Deaf
10.2001 - 10.2003
Performed all health care related tasks for six to eight patients in the Hazen House, group home.
Assisted patients with dressing, grooming and feeding needs.
Assisted patients in and out of bed, as well as to the restrooms.
Performed housekeeping duties: cleaned all rooms in the house, and washed/ironed patient's clothes.
Secretary
Jay A. Taylor P.C. Law Firm
05.1998 - 06.1999
Prepared and maintained all client's files.
Processed legal documentation and other paperwork.
Answered phones, assisted clients with questions, and took messages.
Performed general office duties such as: filing, typing, operated all office machines, and sorted mail.
Photocopied, scanned, and faxed correspondence in reference to client's files. Kept records of all legal materials filed.
Education
Word Processing Software Specialist Certificate - Word Processing
Clerical Arts School
Houston, TX
05.1998
High School Diploma -
James Madison Senior High School
Houston, TX
06.1992
Skills
Project Management
Detailed Work
Administrative Support
Leadership
Teaching
Team Building
Mentoring
Back Up Lead
Accomplishments
Educational Aide I Certificate - Houston, TX
Paraprofessional Assessment of Competencies Certificate - Houston, TX
Timeline
Independent Contractor
Self-Employed
02.2021 - Current
Environmental Services Representative
Methodist Hospital
07.2019 - 02.2020
Sales Associate/Cashier
Macy's Department Store
11.2018 - 04.2019
EVS Technician
Memorial Hermann Hospital
03.2017 - 07.2018
Independent Contractor
Self-Employed
06.2011 - 01.2017
Teacher's Assistant
Alief Independent School District
10.2009 - 02.2011
Home Health Care Aide
The Lighthouse Of Houston For The Blind And Deaf
10.2001 - 10.2003
Administrative Assistant
Harris County Community Supervision & Corrections Department
07.1999 - 12.2008
Secretary
Jay A. Taylor P.C. Law Firm
05.1998 - 06.1999
Word Processing Software Specialist Certificate - Word Processing
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District