Di'Ashanai Dunlap
Brooklyn
Summary
Over three years of experience in managing financial transactions and store operations. Proven ability to cultivate a clean and positive workplace culture that enhances employee and customer satisfaction. Strong skills in communication, organization, and planning, with a focus on effective time management and multitasking. Adaptable and tech-savvy, consistently driving improvements in company performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Sales Associate
Walmart
Islandia
01.2024 - 11.2024
- Processed pharmacy payments by ringing up customers on cash register and handing cash and credit transactions
- Increased sales and customer satisfaction by helping store customers with pharmacy services
- Operated proprietary pharmacy computer systems to obtain patient perception status
- Reported perception errors to pharmacist to support quality improvement efforts.
- Provided exceptional customer service by greeting each individual upon entry into the pharmacy area.
Medical Assistant
Nnenna np family health practice
Brooklyn
03.2022 - 04.2023
- Manage a front and back office while handling all activities such as triage, insurance verification, scheduling appointment and medical history
- Gained great communication experience while assisting the front desk and answering phones
- Properly organized documents, maintain patient records, appointment scheduling using EMR system E-clinical
- Performs venipunctures more than 10 times a day
- Prepared patients for examinations and medical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Stand Attendant
Showcase Cinemas
Brooklyn
07.2021 - 02.2023
- Maintained high standards of customer service in high-volume, fast-paced operations
- Prepared quality products while maintaining proper food safety practices, portion control
- Maintained a clean and tidy service area by scrubbing and polishing counters, tables and cleaning dishes
- Trained a number of new employees and volunteers to operate the cash register and properly prepare food
- Responded to customer complaints to help resolve issues.
- Restocked supplies for food and beverage services to ensure availability.
Education
Medical Assistant Program -
Allen School of Health Sciences
Brooklyn, New York05.2022
High School Diploma -
East New York Family Academy
Brooklyn, New York06.2021
Skills
- Vital Sign Monitoring
- Venipuncture
- Operating EKG equipment
- Specimen labeling procedures
- Records management
- Patient Billing
- Front Desk Operations
- Insurance verification
- HIPAA Compliance
- EMR / EHR
- Organization and time management
- Cash Handling
- Telephone etiquette
- Patient referral
- Appointment Scheduling
- Paperwork Processing
- Reliable and Responsible
- Inventory stocking
- Sales techniques
- Store opening and closing
- Stock replenishment
- Customer relationship management
Certification
- High school diploma
- Certified Medical Assistant
- Basic Life Support ( CPR and AED)
Timeline
Pharmacy Sales Associate
Walmart
01.2024 - 11.2024
Medical Assistant
Nnenna np family health practice
03.2022 - 04.2023
Stand Attendant
Showcase Cinemas
07.2021 - 02.2023
Medical Assistant Program -
Allen School of Health Sciences
High School Diploma -
East New York Family Academy
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