DiAsia Saunders
Elizabeth City,NC
Summary
Hardworking and dedicated professional with over 6+ plus years of experience in customer service, with classroom and nursing experience while obtaining an AA Degree in Arts. Determined worker with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Focused and versatile professional with undeniable talents in customer service. Multi-tasker dedicated to customer service and engagement. Works great under pressure. Trustworthy professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
2023.10 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Load boxes into trucks for shipment.
- Use scanners to read bar codes on products.
- View prompts on screens and follow the direction for some tasks.
- Troubleshoot problems.
- Ensure product meets quality requirements.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Teacher Assistant
Bright Beginnings Academy Inc.
2022.04 - 2023.04
- This role as a Teacher Assistant is to work with primary teacher to manage the classroom of small infants and implement daily lesson plans and objectives
- Daily duties include meal prep, daily reports, engagement via play all while ensuring a safe environment.
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Streamlined communication between parents and teachers through timely updates on student progress and achievements.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
Cashier
Food Lion
2022.03 - 2022.09
- The role of a cashier is to greet customers in a professional manner while processing revenue sources such as cash, check and gift cards
- This role also includes assisting customers with questions or concerns and bagging groceries all while providing excellent customer service.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Personal Care Assistant (PCA)
B&C Home Healthcare
2021.08 - 2021.10
- The PCA at B&C Home Healthcare ensures that clients overall well-being is taken care of including but not limited to: Bathing and dressing clients, meals, medications, and housekeeping
- Duties also including assisting clients to and from appointments.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Education
Associates in Arts -
College of the Albemarle
Elizabeth City, NC01.2021
Diploma in General Education -
Northeastern High School
01.2016
Skills
- Critical thinking skills
- Classroom management
- Leadership skills
- Time management
- Pallet Jacks
- Safety Training
- Attention to Detail
- Health and Safety Regulations
- Cleaning and Organizing
- Complex Problem-Solving
- Punctual and Dependable
- Self-Motivated and Disciplined
- Clear Communication
- Lean Principles
Timeline
Warehouse Worker
Amazon
2023.10 - Current
Teacher Assistant
Bright Beginnings Academy Inc.
2022.04 - 2023.04
Cashier
Food Lion
2022.03 - 2022.09
Personal Care Assistant (PCA)
B&C Home Healthcare
2021.08 - 2021.10
Associates in Arts -
College of the Albemarle
Diploma in General Education -
Northeastern High School