Diaundra Coleman
Atlanta,GA
Summary
Experienced and self-motivated Project Manager with over 14 years of expertise in the retail and operation industries. Proficient in strategic planning, budget oversight, and seamless coordination of project components. Skilled in collaborating directly with clients to ensure successful project outcomes within scope and budgetary constraints.
Overview
16
16
years of professional experience
Work History
Freelance – Project Manager
Bishop Arts Theatre
02.2024 - 08.2024
- Led strategic meetings with high-ranking city officials and community leaders, including pastors, to foster partnerships and expand theatre productions to their city
- Developed and nurtured relationships with key stakeholders to secure venues and support for theatrical plays and community arts initiatives
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Freelance – Project Manager
ALWE
02.2024 - 08.2024
- Managed travel logistics, including scheduling hotel accommodations for artists across multiple cities, ensuring smooth transitions and timely arrivals
- Acted as the primary point of contact between artists and hotel representatives overseeing communication to ensure flawless hotel arrival execution
- Monitored and adjusted schedules to accommodate changes in travel plans, while maintain alignment with overall project
Project Manager
ABM - EHI Atlanta Airport
08.2021 - 01.2024
- Oversaw project timelines, personnel performance, and cost efficiency to align with organizational goals
- Worked in collaboration with the client to define project goals and establish a timeline and plan to achieve them
- Conducted performance evaluations, providing feedback for staff development and improved operational outcomes
- Managed profit and loss, scheduling, training, and inventory, while upholding quality assurance and customer service standards
Operational Manager
REEF Technology / Lanier Parking Solutions
09.2017 - 06.2020
- Enhanced customer satisfaction and loyalty by implementing effective staff training and conflict resolution strategies
- Maintained strong client relationships through regular communication and responsive service
- Oversaw financial performance by analyzing monthly profit and loss statements and adjusting strategies to meet budget targets
Project Manager
Citizens Parking, Lanier Parking Solutions, Monarch Plaza
02.2015 - 08.2017
- Led a team of 12, offering direction and performance oversight while ensuring compliance with organizational standards
- Cultivated and sustained client relationships by acting as the main contact, swiftly responding to inquiries to build reliability and cooperation
- Oversaw financial reporting processes, including the creation of operational reports and analysis of monthly profit and loss statements to detect financial discrepancies
Assistant Property Manager
Lanier Parking Solutions, Atlantic Station
06.2014 - 01.2015
- Managed property maintenance and aesthetic standards, facilitating proactive facility improvements and maintaining a professional environment
- Handled financial transactions including accounts payable and receivable, alongside coordinating staff recruitment, training, and oversight for optimal team performance
Front Office Manager
Emory Conference Center Hotel
08.2008 - 06.2014
- Oversaw front office operations, enhancing customer service quality and optimizing guest relations management
- Regulated inventory and refined supply procurement, sustaining operational requirements and efficiency
- Revised operational and training documentation, bolstering administrative staff skill sets and reinforcing secure information management practices
Education
Associate’s degree -
The Fashion Institute of Atlanta
Atlanta, GA06.1986
Skills
- Strong Leadership
- Customer Service/Empathy
- Self Motivated
- Project Management Skills
- Adaptability
- Multi-Tasking Skills
- Risk Management
- Interpersonal Communication Skills
Timeline
Freelance – Project Manager
Bishop Arts Theatre
02.2024 - 08.2024
Freelance – Project Manager
ALWE
02.2024 - 08.2024
Project Manager
ABM - EHI Atlanta Airport
08.2021 - 01.2024
Operational Manager
REEF Technology / Lanier Parking Solutions
09.2017 - 06.2020
Project Manager
Citizens Parking, Lanier Parking Solutions, Monarch Plaza
02.2015 - 08.2017
Assistant Property Manager
Lanier Parking Solutions, Atlantic Station
06.2014 - 01.2015
Front Office Manager
Emory Conference Center Hotel
08.2008 - 06.2014
Associate’s degree -
The Fashion Institute of Atlanta
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