Diavione Smith
Sacramento,California
Summary
Optimistic, creative and hardworking associate looking to join a passionate, exciting, charming and unique team. Expert at helping customers find items, discover new products and enjoy positive overall store experience. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
5
5
years of professional experience
Work History
Cashier Sales Associate
Sears Holding Corporation
Sacramento, CA
12.2018 - Current
- Entered all sales into the cash register to ensure purchases were accurately recorded.
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Followed standardized procedures for issuing cash refunds.
- Maintained top-notch client servicing standards and overall satisfaction.
- Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.
- Performed sales transactions in a timely fashion.
- Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
- Ensured that the cash drawer was in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
- Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Welcomed customers into the store and helped them locate items.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
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El Camino Fundamental High School
Sacramento, CASkills
- Strong work ethic
- Ensured compliance with all sanitation, ServSafe and safety requirements
- Goal-oriented
- Computer literate
- Sales experience
- Stocking
- Friendly demeanor
- Active listening skills
- Data entry
- Excellent communication skills
- Skilled problem solver
- Retail sales
- Natural leader
- Customer-oriented
- Cash register familiarity
- People-oriented
- Customer Relationship Management
- POS Terminal Operation
- Credit and Debt Card Processing
- Merchandise Restocking
- Strong Communication and Interpersonal Skills
- Merchandising and Display
Affiliations
- Member, [Delta Sigma Theta Sorority inc. Delta Gems], 2012 to Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Cashier Sales Associate
Sears Holding Corporation
12.2018 - Current
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El Camino Fundamental High School
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