Diba Sidiqi
Dumfries,VA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Corporate Manager
Michael Kors
, Virginia
01.2009 - 07.2020
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored expenditures to mitigate risk of overages.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Prepared annual budgets with controls to prevent overages.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Recruited and hired top performers to add talent and value to department.
- Onboarded new employees with training and new hire documentations
- Ensure facility maintenance, presentation and organization
Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash - Control store expenses and maintain budgets, continually striving to reduce costs
- Schedule associates to maintain adequate floor coverage while maintaining payroll budgets
- Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and
procedures - Meet inventory accuracy and shrink requirements
- Understand and properly execute all management register functions
- Support, promote and assume responsibility for loss prevention in all areas of risk management, physical
security, store cash controls, inventory management, inter-store communication - Build and maintain good communication with members of corporate office, regional office, mall office and other
stores - Exhibit proficiency in computer programs used by the Company including: Word, Excel
Assistant Manager
Bakers Shoe Store
Tysons Corner, VA
02.2008 - 12.2008
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed strategy to increase sales and drive profits.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Education
Associate of Arts -
Northern Virginia Community College
Annandale, VA09.2012
High School Diploma -
South County High School
Lorton, VA06.2009
Skills
- Business Management Principles
- Supply Chain Management
- Microsoft Internet Explorer
- Sales Tracking
- Sales Activities
- Human Resources Oversight
- Customer Service
- Google Drive
- Hiring and Onboarding
- Microsoft Excel
- Microsoft Outlook
- Sales Promotion
- Inventory Control Processes
- Accounting
Languages
English
Full Professional
Dari
Full Professional
Farsi
Full Professional
Timeline
Corporate Manager
Michael Kors
01.2009 - 07.2020
Assistant Manager
Bakers Shoe Store
02.2008 - 12.2008
Associate of Arts -
Northern Virginia Community College
High School Diploma -
South County High School
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