Dick Plank
Wasilla
Summary
Results-driven professional with a strong mechanical aptitude and a commitment to safety. Known for effective team collaboration, attention to detail, and a proactive approach to problem-solving, driving operational excellence in vehicle maintenance and repair.
Overview
26
26
years of professional experience
Work History
Power Sports Technician
Alaska House Of Yamaha
Big Lake, AK
06.2023 - 04.2024
- Diagnosed and repaired various powersports vehicles, ensuring optimal performance and safety standards.
- Conducted routine maintenance services, including oil changes and tire rotations, enhancing vehicle reliability.
- Utilized diagnostic tools to identify mechanical issues, improving repair accuracy and efficiency.
- Assisted in inventory management, tracking parts and supplies for timely service delivery.
- Collaborated with team members to streamline workflow processes, reducing turnaround times for repairs.
- Educated customers on proper vehicle care and maintenance techniques, fostering long-term relationships.
- Maintained cleanliness and organization of work area, promoting safety and operational efficiency.
- Participated in ongoing training to stay updated on industry trends and advancements in powersports technology.
- Stayed up-to-date with industry trends and advancements in technology to recommend new products or services that would benefit clientele.
- Performed regular maintenance tasks to maximize the lifespan and performance of customers'' vehicles.
- Advised customers on proper care procedures for their equipment which resulted in fewer required repairs over time.
- Troubleshot complex mechanical issues with expert precision, reducing time spent on repairs while maintaining high-quality results.
- Contributed to the improvement of safety policies at the shop by conducting regular safety audits and implementing necessary changes.
- Developed strong relationships with suppliers to ensure prompt delivery of parts needed for timely service completion.
- Achieved a high rate of successful repairs by using advanced diagnostic tools and techniques.
- Increased workshop efficiency with meticulous scheduling, job allocation, and resource management practices.
Senior NCO
Army
JBER, AK
08.1998 - 08.2020
- Exhibited strong personal responsibility to drive individual and team success.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Exhibited proficiency in balancing individual responsibilities with teamwork to achieve shared objectives.
- Adapted swiftly to new situations, enhancing operational efficiency and team dynamics.
- Utilized strong communication skills to effectively convey information and foster collaboration.
- Contributed to team success by offering support and mentorship to enhance overall performance.
- Coordinated day-to-day activities, ensuring optimal collaboration and workflow among all team members.
- Provided essential support by working flexible hours, including nights, weekends, and holidays.
- Streamlined task prioritization and scheduling to consistently achieve deadlines.
- Exhibited a strong work ethic while maintaining a high level of organization and precision in project execution.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Led team initiatives to implement safety protocols and improve workplace conditions.
- Streamlined operational workflows to enhance efficiency and reduce downtime.
- Mentored junior staff, fostering skill development and promoting best practices.
- Analyzed processes for continuous improvement, resulting in optimized resource allocation.
- Collaborated with cross-functional teams to ensure adherence to compliance standards.
- Developed training materials to support onboarding and ongoing employee development.
- Evaluated performance metrics, driving strategic decisions for operational enhancements.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Education
Certification - V-Engine Systems
Yamaha Marine University
Pleasant PrairieCertification - Heavy Duty Mechanics
Northern Industrial Training, LLC
Palmer, AKCertification - NCCER Heavy Equipment Operation
Northern Industrial Training, LLC
Palmer, AKCertification - NCCER Advanced Carpentry
Northern Industrial Training, LLC
Palmer, AKAssociate of Applied Science - Automotive
University of Alaska Anchorage
Anchorage, AK04-2027
Certification - Power Sports
Universal Technical Institute
Orlando, FL05-2023
Associate of Science - Firearms Technology
Sonoran Desert Institute
Tempe, AZ09-2020
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Safety awareness
Mechanical Aptitude
Diagnostics Training
Analytical Training
Problem Solving
OSHA Certified
Leadership
Project Management
- Time management
- Brake systems understanding
- Preventive Maintenance
- Troubleshooting skills
- Suspension systems
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Heavy equipment diagnostics
Timeline
Power Sports Technician
Alaska House Of Yamaha
06.2023 - 04.2024
Senior NCO
Army
08.1998 - 08.2020
Certification - V-Engine Systems
Yamaha Marine University
Certification - Heavy Duty Mechanics
Northern Industrial Training, LLC
Certification - NCCER Heavy Equipment Operation
Northern Industrial Training, LLC
Certification - NCCER Advanced Carpentry
Northern Industrial Training, LLC
Associate of Applied Science - Automotive
University of Alaska Anchorage
Certification - Power Sports
Universal Technical Institute
Associate of Science - Firearms Technology
Sonoran Desert Institute