Sherap Gurung
East Elmhurst
Summary
Proactive and detail-oriented professional with a background in hospitality, notably with Hotel Darjeeling. Excelled in enhancing guest satisfaction and kitchen efficiency through strong multitasking, teamwork, and a customer service focus. Demonstrated expertise in maintaining high hospitality standards and a clean work environment, showcasing a blend of hard and soft skills.
Overview
8
8
years of professional experience
Work History
Kitchen Helper
Happy Kitchen
09.2021 - Current
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Cleaned and maintained work areas, equipment and utensils.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Housekeeping Room Attendant
Hotel Darjeeling
01.2017 - 05.2021
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Central School For Tibetan
Kalimpong12-2005
Skills
- Multitasking and prioritizing
- Teamwork and collaboration
- Hospitality standards knowledge
- Strong work ethic
- Customer service focus
Languages
Hindi
Professional Working
Nepali
Full Professional
Tibetan
Professional Working
Timeline
Kitchen Helper
Happy Kitchen
09.2021 - Current
Housekeeping Room Attendant
Hotel Darjeeling
01.2017 - 05.2021
High School Diploma -
Central School For Tibetan
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