Dickie Lynn Mathieson
Spokane,WA
Summary
Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to company success. Offers strong work ethic, 10+ years of customer service experience, relationship-building, and problem-solving abilities. Works well in either an individual or team environment. Does not shy away from taking courses to be more valuable in a new position.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Odom Corporation
Spokane, WA
05 2016 - Current
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
- Promoted a positive work environment among colleagues through active participation in team meetings, training sessions, and company events focused on continuous improvement.
- Navigated through multiple software applications simultaneously to access customer information quickly and accurately during deliveries
Frac Hand
Halliburton
Williston, ND
06.2013 - 05.2016
- Conducted routine field safety audits to enforce pre- and post-trip standards.
- Have class a CDL tanker endorsement , and Hazmat. Obtained front loader license as well as fork lift.
- Maintained and performed safety inspections on equipment and tools.
- Measured, weighed and mixed chemicals ensuring proper solidity was achieved throughout pumping
- Operated pumps to circulate water, chemicals and sand other through wells to remove sand or materials obstructing free flow of oil.
- Lifted, installed and removed equipment in extreme weather conditions
- Maintained supplies inventory by frequently checking stock to determine inventory levels and placing and expediting orders for needed supplies.
- Took on added shifts to accomplish work required to meet customer requirements and schedules.
Salesperson
Youngs Market Co
Spokane, WA
10.2010 - 06.2013
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Generated new leads through networking and attending industry events.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Expanded brand and marketing strategies by planning strategic events.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Worked to build relationships with customers and built potential for additional sales.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Education
High School Diploma - General
Mead Senior High School
Spokane, WASkills
- Teamwork and Collaboration
- Money Management
- Managing driver helpers
- Customer Relationships
- Time Management
- Complex Problem-Solving
- Verbal and Written Communication
- Communication and Interpersonal Skills
- Commercial driving
- GPS and route planning
- Database Management
Timeline
Frac Hand
Halliburton
06.2013 - 05.2016
Salesperson
Youngs Market Co
10.2010 - 06.2013
Delivery Driver
Odom Corporation
05 2016 - Current
High School Diploma - General
Mead Senior High School