Dickson Bwire Nyongesa
Nairobi
Summary
Accomplished leader with extensive experience at Amentum, excelling in project management and team leadership. Proven track record in enhancing safety compliance and optimizing inventory control. Adept at fostering effective communication and implementing sanitation protocols, resulting in a 20% increase in operational efficiency. Skilled in both supervisory roles and hands-on cleaning expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Custodian Lead
Amentum
Baghdad
04.2023 - Current
- Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
- Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.
- Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
- Lead a team of Custodians. Train others in proper cleaning techniques.
- Assign custodians to specific areas, periodically inspect their work, and hold them accountable for work that is not completed to standard.
- Undertake custodial audits together with QC inspector. Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.
- Supervise and schedule the daily work assignments of foreign national (FN) and local national (LN) custodians.
- Regularly check the work of custodial staff for quality and implement corrections where needed.
- Regularly train staff to perform their duties at the highest level of workmanship and according to requirements.
- Become proficient in the use and completion of work orders (WO) produced by maximo.
- Perform heavy cleaning duties, such as cleaning floors, latrines and shower, shampooing rugs, washing walls and glass, removing trash, cleaning laundry rooms, washing machines and dryers.
- Report or notify Supervisor of need for repairs. Gather and empty trash.
- Strip, seal, finish, and polish floors. Clean and polish furniture and fixtures.
- Vacuum, steam-clean, or shampoo carpets.
- Dust furniture, walls, machines, and equipment. Notify Supervisor concerning the need for major repairs.
- Clean building floors by sweeping mopping, scrubbing, or vacuuming.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Clean and restore building interiors damaged by coffee stains, dust, fingerprint or water, using commercial cleaning equipment.
- Follow procedures for the safe and effective use of chemical cleaners and power equipment, to prevent damage to floors and fixtures.
- Distributing supplies materials to relevant points of work, using vans, small trucks, ATV's or golf carts.
- Move heavy furniture, equipment, and supplies, either manually or by using hand trucks. Perform additional duties and projects as assigned.
- Union III, NATO/US Military Base
Custodian Supervisor-Acting
Amentum
Union III Baghdad
05.2025 - 06.2025
- Supervised custodial staff to ensure efficient cleaning operations across facilities.
- Coordinated daily schedules to optimize workflow and resource allocation.
- Trained new employees on safety protocols and cleaning procedures.
- Inspected facilities for cleanliness and compliance with industry standards.
- Managed inventory of cleaning supplies and equipment for operational readiness.
- Implemented best practices to enhance sanitation and maintenance efforts.
- Communicated with management regarding staffing needs and operational concerns.
- Ensured the safe and efficient operation of custodial services in a large facility.
- Responded promptly to customer inquiries or complaints regarding custodial services.
- Monitored supply inventory levels and placed orders as needed.
- Conducted regular inspections of work areas to ensure that standards were met.
- Maintained records of attendance, leave requests, wages paid.
- Scheduled periodic reviews of existing processes and procedures for improvement opportunities.
- Developed schedules for custodial staff to ensure adequate coverage of all areas.
- Tracked progress against goals established by organization's strategic plan.
- Resolved conflicts between staff members in a timely manner.
- Attended meetings with management team regarding operational updates or changes.
- Implemented new procedures to improve efficiency and cost savings measures.
- Coordinated with other departments to ensure smooth running of daily operations.
- Established policies for security access and control of keys and equipment.
- Created detailed reports on daily activities, personnel issues, maintenance needs.
- Wrote and filled reports for all accidents and injuries.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Reported damage or theft of hotel property to management.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Acting Supervisor
Amentum
Union III , Baghdad
08.2024 - 09.2024
- Maintained compliance with company policies and industry regulations.
- Collaborated with cross-functional teams on project planning and execution.
- Directed and supervised a team of 37, including LN employees, in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted daily, weekly and monthly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Reviewed work orders from customers regarding requested repairs or modifications.
- Checked daily work orders and confirmed inventories of correct materials needed for tasks.
- Submitted work orders for malfunctioning vehicles and inspected each one upon service completion.
- Created and updated spreadsheets to track work orders, inventory levels, and other related data.
- Completed work orders in a timely manner according to established guidelines.
Supervisor In-charge
Amentum
Union III
09.2023 - 10.2023
- Led operational teams to ensure compliance with safety regulations and procedures.
- Managed project timelines and deliverables for multiple concurrent initiatives.
- Coordinated resources and schedules to optimize workflow efficiency across departments.
- Developed training programs to enhance staff skills and knowledge in operations.
- Implemented process improvements to streamline daily operations and reduce downtime.
- Oversaw inventory management practices to maintain adequate supplies and equipment availability.
- Analyzed customer feedback data to identify areas of improvement in products or services offered.
- Implemented safety protocols at the workplace in accordance with industry standards.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
- Created an environment that fosters collaboration amongst the team members while encouraging open communication between all levels of management.
- Delegated work to staff, setting priorities and goals.
- Write and submit daily, weekly, and monthly custodial reports.
Custodian Escort
PAE
Baghdad
10.2020 - 03.2023
- Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
- Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.
- Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
- Keep buildings in clean and orderly condition.
- Perform heavy cleaning duties, such as cleaning floors, latrines and shower, shampooing rugs, washing walls and glass, removing trash, cleaning laundry rooms, washing machines and dryers.
- Gather and empty trash.
- Strip, seal, finish, and polish floors.
- Service, clean, and supply restrooms.
- Clean and polish furniture and fixtures.
- Vacuum, steam-clean, or shampoo carpets.
- Dust furniture, walls, machines, and equipment.
- Notify Supervisor concerning the need for major repairs.
- Clean building floors by sweeping mopping, scrubbing, or vacuuming.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Follow procedures for the safe and effective use of safety data sheet (SDS) and power equipment, to prevent damage to floors, fixtures and self.
- Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
- Perform additional duties and projects as assigned.
- Union III, Nato/US Military Base
Warehouseman-TDY
PAE
Baghdad
01.2023 - 02.2023
- Comply with safe procedure at workplace and ensuring that safety is the highest priority within my operation.
- Adhere to all Environmental, Health & Safety and Quality Assurance requirements and goals.
- Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
- Assist on issuing & document materials as per the work order presented.
- Compliance with Property Management and Control Procedures. Help with inventory of incoming consignments as well as with periodic inventories conducted.
- Unpack, repack, and reconfigure items for proper storage in the warehouse or other locations within the project.
- Drive and/or operate various types of warehouse vehicles/equipment, including but not limited to flatbed trucks, forklifts, pallet jacks and other types of warehouse equipment.
- Issue inventoried items to various Amentum employees by preparing hand receipts/work orders.
- Perform daily safety and maintenance checks on equipment and comply with all safety rules & procedures to include personnel protective equipment (PPE).
- Coordinate with other logistics and project personnel to complete tasks.
- Perform additional duties and projects as qualified to perform as assigned.
- Stock taking through physical counting and system verification.
- Isolate, arrange/store items according to their expiry dates and value.
- Report any damage on shipments received and prepare proof of damage report.
- Union III, Nato/US Base
Ground maintenance/Labor
Mugoya Construction Campany Ltd
Nairobi
01.2019 - 11.2019
- Reports to and receives assignments, instructions, and direction from the Foreman.
- Participate in routine maintenance projects and activities to include roads and grounds maintenance.
- Demolition of old buildings not in service.
- Clean and sanitizing of showers and latrines.
- Supports all tradesmen by receiving and hauling materials and equipment to and from the work site.
- Completes records, maintains power tools along with other equipment, and performs various clean-up and housekeeping activities.
- Collect/sort/dispose of garbage on camp and at the incinerator site.
- Observes and follows all safety rules and procedures, including wearing required personal safety equipment. Performs other duties and activities as directed.
Construction Laborer/Driver
Ra International Group
Mogadishu
02.2016 - 11.2018
- Prepares construction sites, pours and spreads concrete, sets forms, and/or finishes surfaces. Empty bin and clean washroom.
- Driving trucks carrying materials and equipment from warehouse to sites.
- Supported other staff members by receiving and hauling materials and equipment to and from warehouse.
- Drives company vehicle to deliver materials.
- Observed and followed all safety rules and procedures, including wearing required personal safety equipment.
- Cleaning debris, trash and hazardous materials from construction sites.
- Operate forklifts to transport materials and equipment from one place to another on a construction site.
- Cleaning and maintaining construction equipment appropriately.
- Performing roadside maintenance tasks such as trimming trees and clearing shrubs.
- Loading and unloading equipment/tools from trucks to the site.
Education
Associate of Arts - Operations Management
Global Leadership Institute
Delaware, OH07-2025
Diploma - Procurement and Logistics, Retail Logistics, Business Mathematics, Warehouse Essentials, Accounting 1 & 2, Inventory Control &Management, Public Procurement Law, General Economics, Principles Of Cost Accounting, Health Awareness & Life Skills, Principles Of Management, Communication Skills, Transport &Fleet Management, Supply Chain Management, International Logistics, E-procurement
KCA University
Nairobi, Kenya12.2020
Certificate - Health and Safety
COHEMAS
Nairobi, Kenya04.2015
Certificate in IT -
St. Bakhita Vocational Training
Nairobi, Kenya07.2014
Skills
- Project management
- Team leadership
- Customer service
- Inventory control
- Safety compliance
- Supply chain management
- Effective communication
- Supervisory skills
- Carpet cleaning
- Cleaning expertise
- Dusting techniques
- Waste disposal
- Scheduling
- Sanitation protocols
- Facility preparation
- Teamwork
- Fixture cleaning and polishing
Languages
- English
- Arabic
- Swahili
Certification
Operation Management
Timeline
Custodian Supervisor-Acting
Amentum
05.2025 - 06.2025
Acting Supervisor
Amentum
08.2024 - 09.2024
Supervisor In-charge
Amentum
09.2023 - 10.2023
Custodian Lead
Amentum
04.2023 - Current
Warehouseman-TDY
PAE
01.2023 - 02.2023
Custodian Escort
PAE
10.2020 - 03.2023
Ground maintenance/Labor
Mugoya Construction Campany Ltd
01.2019 - 11.2019
Construction Laborer/Driver
Ra International Group
02.2016 - 11.2018
Associate of Arts - Operations Management
Global Leadership Institute
Diploma - Procurement and Logistics, Retail Logistics, Business Mathematics, Warehouse Essentials, Accounting 1 & 2, Inventory Control &Management, Public Procurement Law, General Economics, Principles Of Cost Accounting, Health Awareness & Life Skills, Principles Of Management, Communication Skills, Transport &Fleet Management, Supply Chain Management, International Logistics, E-procurement
KCA University
Certificate - Health and Safety
COHEMAS
Certificate in IT -
St. Bakhita Vocational Training