DICKSON POKU
New York,NY
Summary
Enthusiastic worker looking to leverage my knowledge and diverse teaching experiences to create a valued learning environment. Passionate about empowering individuals and fostering understanding, I'm ready to contribute to the nurturing environment in any organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Early Intervention Service Coordinator
Creative Foundations LLC
09.2024 - Current
- Offered guidance and support to families of children with disabilities or developmental challenges.
- Gathered, organized, and analyzed data on client needs and progress.
- Enhanced knowledge by attending training and adopting new technologies.
Care Manager
Care Design of New York
07.2022 - 07.2024
- Developed personalized individual service plans for 42 clients, increasing overall standard of services
- Facilitated engaging training meetings, fostering a growth in participation in self directed services by 11%
- Organized Zoom and Microsoft Teams for annual and semi review meetings, facilitating seamless collaboration and discussion among team members
Case Facilitator
Compass SLS & ILS
01.2019 - 01.2022
- Managed 15 staff members, coordinated weekly schedules to reduce overtime expenses to less than 1%
- Trained and hired new case facilitators on materials managing caseloads
- Coordinated scheduled monthly home visits with clients, advocating on resources and managing overall wellbeing
Education
Master of Arts - Psychology
Touro University Worldwide
Los Angeles, CA01.2022
Skills
- Microsoft Teams
- Microsoft PowerPoint
- Microsoft Word
- Zoom
- Communication
- Problem Solving
- Child development
- Service coordination
Certification
TEFL
Timeline
Early Intervention Service Coordinator
Creative Foundations LLC
09.2024 - Current
Care Manager
Care Design of New York
07.2022 - 07.2024
Case Facilitator
Compass SLS & ILS
01.2019 - 01.2022
Master of Arts - Psychology
Touro University Worldwide
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