Didar Sarsenov
Brooklyn,NY
Summary
Enthusiastic and friendly Sales Associate with a year of experience participating in sales planning and strategy development. Proven capacity to identify new sales prospects, close sales, realize set goals and establish professional relationships. Brings exceptional organizational and communication skills, the facility to grasp new concepts quickly, and an outgoing positive personality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Research Analyst - Swaps Monitor Publication
- Reason For Leaving: Personal Reason
- Conducted training sessions to enhance the skills of team members
- Optimized the efficiency of the service team
- Contributed to make quick and effective decisions to resolve clients' challenges and needs
Lead Specialist - Economic Research Institute
- Reason For Leaving: Difficult work environment
- Ensured that customer standards are met
- Helped with scheduling and
- Defined the problem and collected data for client's decision making
Intern
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
Merchandise-associate
Front Desk Agent - Hotel 42
10.2023 - 12.2023
- Reason For Leaving: School
- Maintained records and files
- Processed the payment transactions
- Maintained a clean work area
- Monitored office supplies
Research Analyst II - Meta, Ascendion Inc
08.2022 - 10.2023
- Reason For Leaving: Career change and aspirations
- Adapted to new technologies and stayed updated on industry trends
- Handled evolving stakeholder's needs and emerging issues
- Improved the service efficiency with different teams
- Conducted regular checks to ensure to meet established data standards
Front Desk Agent - Canal Loft Hotel
05.2022 - 08.2022
- Reason For Leaving: New Job and higher salary
- Answered calls
- Greeted and welcomed guests
- Informing clients with options
Education
MS in Finance -
Baruch College, Zicklin School of Business
12.2024
Master of Public Policy -
Nazarbayev University
05.2017
Bachelor of Translation Studies -
Korkyt Ata Kyzylorda State University
05.2013
Skills
- Communication skills
- Language skills
- Proficient in software and digital technology
- Customer-centric approach to ensure satisfaction and address concerns
- Skills to handle conflicts within the team or with customers diplomatically
- Cost-conscious decision-making to optimize resource allocation
- Writing reports and business notes
- Clerical Support
- Calm Under Pressure
- Conflict Resolution
Certification
- Foundations of Project Management (Certificate)
- Project Initiation: Starting a Successful Project (Certificate)
- Project Planning: Putting It All Together (Certificate)
- Project Execution: Running the Project (Certificate)
- Agile Project Management (Certificate)
Accomplishments
- Documented and resolved a daily issues which increased customer satisfaction to 20%.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 1 in the development of Company Projects.
- Built relationships and understanding customer needs.
- Provided positive attitude energetic and enthusiastic team player
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Agent - Hotel 42
10.2023 - 12.2023
Research Analyst II - Meta, Ascendion Inc
08.2022 - 10.2023
Front Desk Agent - Canal Loft Hotel
05.2022 - 08.2022
Research Analyst - Swaps Monitor Publication
Lead Specialist - Economic Research Institute
Intern
Merchandise-associate
MS in Finance -
Baruch College, Zicklin School of Business
Master of Public Policy -
Nazarbayev University
Bachelor of Translation Studies -
Korkyt Ata Kyzylorda State University