DIDI NZENWA

• Managed 20+ case leads per week across multiple case systems, ensuring accurate data entry, tracking, and reporting while maintaining deadlines and using organizational skills to prioritize tasks and resolve issues efficiently.
• Collaborated with attorneys and cross-functional teams to gather, organize, and analyze data, ensuring alignment with legal strategies and business objectives.
• Developed and implemented Standard Operating Procedures (SOPs) to streamline case management processes, improving team efficiency and consistency across the program.

• Oversee and audit a $600k+ annual budget, identifying and rectifying spreadsheet errors (including in Google Sheets) to ensure smooth administrative operations
• Managed high-volume monthly expense reports and invoices for executive leadership, streamlining financial tracking and reporting processes using Excel and Google Sheets
• Conducted thorough legal research on child abuse and neglect laws across 12 states for a teacher's training workshop, ensuring legal compliance with a strong attention to detail

Managed up to 50 confidential legal records related to trusts, estates, and guardianships, ensuring accuracy and supporting case progress

• Coordinated scheduling for the lead attorney, prioritizing client meetings and teleconferences for efficient time management
• Assisted with client onboarding, organizing documentation and materials for smooth transitions and effective case handling

• Conducted thorough legal research and drafted key sections of parole petitions, ensuring all information was accurate and supported by relevant case law, which directly contributed to successful petition outcomes, including the release of a client after 21 years of incarceration
• Assisted attorneys in preparing clients for parole hearings by organizing case files and gathering evidence to support each petition, ensuring all deadlines were met and every case element was addressed
• Worked with clients to conduct mock interviews and trial preparations, helping them present their case clearly and confidently during hearings.