Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Dieckman

LEWISVILLE,Texas

Summary

Dynamic Learning Lead Product Manager at JPMorgan Chase, adept in Agile frameworks and end-to-end instructional design. Proven track record in enhancing learner engagement through innovative content creation and effective team management. Skilled in performance tracking and coaching, driving impactful training solutions that elevate organizational learning outcomes.

Overview

17
17
years of professional experience

Work History

Learning Lead Product Manager

JPMorgan Chase
Plano, TX
05.2008 - Current
  • Facilitated sprint planning sessions, daily stand-ups, retrospectives, and demos to support developers.
  • Created user stories for features based on customer feedback and requirements analysis.
  • Monitored progress against goals using velocity charts and burndown charts for performance tracking.
  • Coached team members on instructional design principles and adult learning theory best practices.
  • Developed interactive activities, simulations, quizzes, and assessments to enhance learner engagement.
  • Designed online content with authoring tools such as Storyline 360 and Captivate.
  • Conducted needs assessments to identify training objectives and develop tailored solutions.
  • Analyzed participant feedback to evaluate the effectiveness of learning materials and activities.

Education

Associate of Arts - Legal Studies

Pensacola State College
Pensacola, FL
05-1982

Skills

  • Agile frameworks and tools
  • Performance enhancement strategies
  • Team management and problem-solving
  • End-to-end instructional design
  • Content creation for e-learning
  • Leadership and facilitation skills
  • Communication effectiveness
  • Learning content management systems

Timeline

Learning Lead Product Manager

JPMorgan Chase
05.2008 - Current

Associate of Arts - Legal Studies

Pensacola State College

Similar Profiles

CREATE PROFILE