Summary
Work History
Education
Skills
Timeline
Intern

Diedra Benally

Fort Defiance,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Office Aide

Navajo Nation Workforce Development
07.2022 - 08.2022
  • Improved office efficiency by organizing and maintaining accurate filing systems.
  • Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
  • Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
  • Collaborated with other departments on special projects or initiatives that improved overall company performance.
  • Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.
  • Created and maintained an up-to-date contact list of clients,
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Bachelor of Arts - Elementary Education

Dine College
Tsaile, AZ
12.2024

Associate of Arts - Early Childhood Education

Dine College
Tsaile, AZ
05.2018

Skills

  • Document Management
  • Proofreading
  • Filing Systems
  • Telephone etiquette
  • Customer service
  • Organizational skills
  • Microsoft Office proficiency
  • Presentation Preparation
  • Scheduling
  • Effective communication

Timeline

Office Aide

Navajo Nation Workforce Development
07.2022 - 08.2022

Bachelor of Arts - Elementary Education

Dine College

Associate of Arts - Early Childhood Education

Dine College
Diedra Benally