Diedra Hopkins
Plano,TX
Summary
Skilled Business Development leader offering 10+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
12
12
years of professional experience
Work History
Enrollment Advisor
Pearson VUE
11.2022 - 08.2023
- Actively assisted USC prospective students in their journey towards acceptance into graduate degree programs.
- Finalized and processed enrollment applications for University of Southern California applicants.
- Exceeded enrollment and retention goals consistently.
- Played key role in supporting USC prospective students and guiding them to successful admissions into various graduate degree programs
Student Services Supervisor
Vista College
01.2015 - 10.2021
- Responsible for maintaining student retention. Consistently exceeded retention expectations
- Responsible for initiating Change of Status documents that are reported to ACICS.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Training of employees and supervision of employees and student academic progress
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Prepared persuasive sales and marketing presentation materials to engage clients.
Listing Coordinator
Redfin
01.2020 - 01.2021
- Supported team of Agents by assisting with all aspects of home listing process which includes but not limited to communicating with clients in order to obtain necessary documents needed to list their home on MLS
- Utilizing market skills to ensure all documents are accurate, retrieve property details and inputting this information into local MLS.
Regional Outreach Representative
Excelsior College
06.2014 - 06.2015
- Corresponded with prospective businesses including but not limited to colleges and universities within assigned region
- Developing and maintaining rapport with college counselors, veteran affairs, community colleges in Collin County Texas
- Maintained existing business relationships with Colleges and Universities by participating in Career Fairs, Transfer Fairs and holding individual presentations for Academic Deans, College Counselors, Students, and other faculty within school, worked independently increasing lead generation of prospective civilian and military students within Texas Region
- Traveled throughout Texas in order to successfully obtain and maintain business relationships with potential and existing partners
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Collaborated with marketing teams to develop and execute promotional strategies.
Enrollment Counselor
American College of Education
06.2013 - 06.2014
- Inspired and engaged prospective students to further their career as educators by counseling Teachers and Principals on a variety of potential career paths
- Successfully implemented an effective incentive for the admissions department that increased the enrollment of
- Educators and overall company revenue as a result of the process the percentage of enrollment counselors meeting or exceeding their individual goal increased by 30%
- Work closely with the Academic department to assist educators with getting accepted into the programs
Social Development Manager
Job Corp Center
11.2011 - 03.2013
- Managed 670 students, 120 employees
- Provided leadership to residential, security, disciplinary, recreation and student leadership departments in order to create and maintain positive normative culture for both staff and students
- As member of Centers Leadership Committee mentored students assisting them with completing their education and transitioning out of program by obtaining employment prior to graduation
- Responsible for updating and implementing center policy and procedures that were approved by Department of Labor and implemented by campuses thought out United States due to its success under direction
Education
Bachelors of Science - Human Resources Management
Western Governors University
Austin, TXSkills
- Relationship Building and Rapport
- Strategic Planning
- Marketing
- New Business Development
- Brand Development
- Relationship Management
- Project Management
- Cross-functional Collaboration
- Time Management
- CRM Management
Timeline
Enrollment Advisor
Pearson VUE
11.2022 - 08.2023
Listing Coordinator
Redfin
01.2020 - 01.2021
Student Services Supervisor
Vista College
01.2015 - 10.2021
Regional Outreach Representative
Excelsior College
06.2014 - 06.2015
Enrollment Counselor
American College of Education
06.2013 - 06.2014
Social Development Manager
Job Corp Center
11.2011 - 03.2013
Bachelors of Science - Human Resources Management
Western Governors University