Lindsey Gollinge
Kennesaw,GA
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 18 year career history, offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
22
22
years of professional experience
1
1
Certification
Work History
LPN Nursing Supervisor
Wellstar Heath System
08.2016 - Current
- Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
- Streamlined workflow for improved efficiency by effectively delegating tasks to staff.
- Mentored clinical staff, fostering professional growth and enhancing overall team performance.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
- Reduced medication errors by implementing thorough checks and balances during medication administration processes.
- Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
- Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
- Improved patient satisfaction scores with compassionate nursing care tailored to individual needs.
- Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
- Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
- Participated in ongoing professional development activities, maintaining up-to-date knowledge of best practices in nursing supervision techniques.
- Assisted with recruitment efforts including interviewing prospective clinical staff candidates and providing feedback on selection decisions.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Maintain staff schedules
- Payroll coordinator
- Assist in maintaining office budget
- Experienced in EMR (EPIC)
LPN
McGuire AFB Pilot Clinic
10.2014 - 08.2016
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Completed annual pilot physicals and testing required to meet flight standards.
- Experienced in EMR military systems (AHLTA, ASIMS,AIMWTS,PEPP and CHCS).
LPN
OMS Practice Management
10.2012 - 10.2014
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Cared for wounds, provided treatments, and assisted with procedures.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Assisted the physician with musculoskeletal ultrasound, casting, splinting, aspirations, injections, prolotherapy, PRP and acupuncture.
- Experienced on EMR systems (AHLTA and Amazing Charts)
Certified Clinical Medical Assistant
Bellevue Pediatrics
03.2006 - 08.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assistant Floral Manager
Shoprite Store
06.2002 - 02.2005
- Enhanced customer satisfaction by providing personalized flower arrangement recommendations and solutions.
- Streamlined inventory management for optimal product freshness and availability.
- Collaborated with team members to design eye-catching floral displays for seasonal promotions and special events.
- Mentored junior staff, resulting in improved efficiency and overall productivity within the department.
- Maintained a clean and organized work environment, ensuring compliance with safety standards and regulations.
- Developed strong relationships with vendors, negotiating favorable pricing on high-quality products.
- Assisted customers with selecting flowers, plants, and accessories to create unique arrangements for various occasions.
- Conducted regular quality checks on incoming shipments, ensuring only the freshest products were available for purchase.
- Managed budget efficiently while prioritizing purchases according to seasonal demand or customer requests.
- Handled customer inquiries professionally and efficiently while demonstrating expert knowledge of various flower types, care requirements, and design principles.
- Evaluated sales data regularly to identify potential trends or areas requiring improvement in merchandising strategies or inventory management processes.
Education
Nursing
Chattahoochee Technical College
Marietta, GALicensed Practical Nurse - Nursing
Mercer County Technical Schools - Assunpink Center
Hamilton Square, NJ07.2012
Certified Medical Assistant - Healthcare
Harrison Career Institute - Ewing
Trenton, NJ02.2006
High School Diploma -
Ewing High School
Ewing, NJ06.2004
Skills
- Clinical Supervision
- Pediatric Care
- Delegation Skills
- Time Management
- Interpersonal Skills
- Nursing Management
- Policy Implementation
- Implementation of department goals
- Manage and maintain VFC inventory
- Quality Controls
- Staff Supervision
- Strong Clinical Judgment
Accomplishments
Bedside Nurse Award- 07/2012
LPN Forum Recognition Award- 07/2012
National League of Nurses Student Scholarship Recipient- 05/2012
Certification
BLS
Licensed Practical Nurse (Georgia, New Jersey)
Timeline
LPN Nursing Supervisor
Wellstar Heath System
08.2016 - Current
LPN
McGuire AFB Pilot Clinic
10.2014 - 08.2016
LPN
OMS Practice Management
10.2012 - 10.2014
Certified Clinical Medical Assistant
Bellevue Pediatrics
03.2006 - 08.2011
Assistant Floral Manager
Shoprite Store
06.2002 - 02.2005
Nursing
Chattahoochee Technical College
Licensed Practical Nurse - Nursing
Mercer County Technical Schools - Assunpink Center
Certified Medical Assistant - Healthcare
Harrison Career Institute - Ewing
High School Diploma -
Ewing High School