Diedra Ward
Albuquerque,NM
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
10
10
years of professional experience
Work History
Home Care Provider
Linda W
Albuquerque, NM
04.2015 - Current
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
Cashier Team Lead
7/11 Convenience Store
Albuquerque, NM
03.2016 - 09.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Mail Inserter
Albuquerque Journal
Albuquerque, NM
09.2013 - 01.2015
- Assisted in the timely completion of large-scale mailing projects by working collaboratively with team members to achieve deadlines.
- Minimized equipment downtime by performing routine maintenance checks on inserting machines, promptly addressing any issues that arose.
- Demonstrated an excellent record of punctuality and reliability, consistently meeting or exceeding productivity goals set by management.
- Adapted effectively to changes in technology or procedures, staying current on industry developments and best practices for efficient mail processing methods.
Education
GED -
UNM Valencia
Los Lunas, NMFood Handler Certificate
State Food Safety
Online10.2023
Skills
- Patient Care
- Meal Preparation
- Emotional Support
- Conflict resolution
- Physical therapy assistance
- First aid knowledge
- Team collaboration
- Problem-solving abilities
- Cash register knowledge
- Food safety certified
Timeline
Cashier Team Lead
7/11 Convenience Store
03.2016 - 09.2018
Home Care Provider
Linda W
04.2015 - Current
Mail Inserter
Albuquerque Journal
09.2013 - 01.2015
GED -
UNM Valencia
Food Handler Certificate
State Food Safety