Diedre Allen
Berkeley Heights,NJ
Summary
Experienced leader and team contributor with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business/Data Analyst
UKG, Inc.
10.2022 - 08.2024
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Reduced forecasting errors by continuously refining methodologies and incorporating relevant market factors.
- Developed comprehensive budget tracking tools, enhancing transparency and enabling informed decision making.
- Facilitated cross-functional communication by presenting complex financial data in an easily understandable format for non-finance stakeholders.
- Streamlined monthly close process by implementing automated reconciliation procedures, reducing time spent on manual tasks.
- Evaluated procurement needs and projected expenditures.
- Assisted in the preparation of annual budgets, working closely with department heads from the America's, EMEA, APAC, and India to gather necessary information.
Facilities Analyst
Cushman & Wakefield
11.2019 - 10.2022
- Managed maintenance for 91 Verizon Wireless retail stores, ensuring compliance with corporate and local regulations
- Supervised vendors and contractors responsible for maintaining systems like HVAC, electrical, plumbing, and more
- Developed preventative maintenance programs to reduce downtime and prolong equipment lifespan
- Streamlined work order process, managing 300+ monthly work orders and creating scopes of work for projects exceeding NTE thresholds
- Conducted annual onsite store inspections and ensured compliance with corporate and regulatory standards.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Project Manager & Coordinator, Facilities
Lantern Hill
09.2017 - 11.2019
- Conducted audits of assigned areas to ensure proper maintenance and cleanliness
- Coordinated with contractors for repairs and facility projects, managing bids and contracts
- Oversaw re-occupancy punch-outs and acceptance walk-throughs for unit turnovers
- Established strong working relationships with internal departments, design professionals, and contractors.
- Completed bi-weekly payroll for five employees.
Coordinator, Facilities Operations
Newark Public School System
04.2015 - 09.2017
- Supervised daily operations of the facilities department, improving unit efficiency through process improvements
- Managed scheduling for over 500 facilities management staff and assisted with personnel-related functions
- Ensured regulatory compliance by liaising with licensed and non-licensed management staff
- Managed the overall purchasing process and coordinated budget control and invoice processing.
Coordinator, Denials & Appeals
Beacon Health Options
06.2014 - 04.2015
- Supervised appeals and grievance processes for behavioral health clients, resolving clinical complaints within set timeframes
- Managed case load of 50+ cases monthly, ensuring compliance with health insurance policies and procedures.
Case Advocate
Legal Services of NJ
10.2012 - 06.2014
- Managed a 70+ caseload for clients with HIV/AIDS, mental illness, and substance abuse, guiding them through the application process for public services.
- Directed SS/SSI application process by gathering and analyzing supporting documentation to ensure accuracy; partnered closely with state and government agencies to ensure client needs and appropriate deadlines were met; organized and prepared legal documents; verified and analyzed medical records to ensure validity
Education
Bachelor of Arts - Sociology
Kean University
Union, NJ05.2005
Skills
- Data & Business Analysis
- Budget Management & Forecasting
- Process Improvement & Automation
- Facilities Management & Maintenance
- Vendor & Contractor Management
- Lease & Compliance Management
- Financial Reporting & Expense Reduction
- Workflow Management
- Accounts Payable Operations
- Procurement Administration
Certification
Software : Tririga, AutoCAD, Corrigo, Yardi, Oracle, Salesforce, SAP, Kronos, Workday, PeopleSoft, PowerBI, Microsoft Dynamics 365, Exflow, Concur, Smartsheets, TM1,G-Suite, Microsoft Office Suite (Excel, Word, PowerPoint)
Certification :
2021: HVAC Certificate, TPC
Notary Public
Timeline
Business/Data Analyst
UKG, Inc.
10.2022 - 08.2024
Facilities Analyst
Cushman & Wakefield
11.2019 - 10.2022
Project Manager & Coordinator, Facilities
Lantern Hill
09.2017 - 11.2019
Coordinator, Facilities Operations
Newark Public School System
04.2015 - 09.2017
Coordinator, Denials & Appeals
Beacon Health Options
06.2014 - 04.2015
Case Advocate
Legal Services of NJ
10.2012 - 06.2014
Bachelor of Arts - Sociology
Kean University
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