Diedre Anderson
Sandusky,OH
Summary
Reliable and energetic professional with a strong background in customer service and team support, gained through experience at La Quinta Inn and Suites. Skilled in fast-paced environments, with a focus on efficiency, clear communication, and attention to detail. Proven ability to manage inventory, assist in smooth daily operations, and ensure a positive experience for customers, and coworkers alike.
Overview
3
3
years of professional experience
Work History
Housekeeper
La Quinta Inn and Suites by Wyndham
Sandusky , Ohio
05.2025 - Current
- Emptied trash receptacles throughout the property.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Returned rooms to occupant-ready status to satisfy future guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Secretary
D&D Rubberworks
Mandeville, Jamaica
01.2023 - 05.2025
- Order, dispense and organize office supplies for team use
- Provides a positive customer experience with fair, friendly, and courteous service
- Receiving payments and issuing receipts, maintaining track of all monetary transactions
- Responsible for providing customers with a greater understanding of the type of service and products being provided, as well as the pricing associated with each item
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed daily business activities.
Food and Beverage Server
Six Flags Discovery Kingdom
Vallejo , CA
05.2024 - 08.2024
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and - professional during peak rush hours.
- Process payments, handle cash, and operate the point-of-sale (POS) system.
Vice Principal's Secretary
Kingston College
Kingston , Jamaica
08.2022 - 01.2023
- Took direct dictation, read notes or listened to recordings and transcribed information
- Answer phone calls and direct calls to appropriate parties or take messages
- Organized and updated file systems, keeping records easily retrievable
- Prepare, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software
- Proofread and edited documents and reports for staff
- Greet visitors and determine whether they should be given access to specific individuals
- Prioritized and distributed incoming memos, submissions and reports.
- Acted as a liaison between the Vice Principal's office and other departments within the school.
Education
Bachelor of Science - Tourism And Hospitality Management
Northern Caribbean University
2G82+75F, Mandeville, Jamaica08.2026
High School Diploma -
Merl Grove High
77-79 Constant Spring Road, Kingston, Jamaica07.2021
Skills
- Customer service
- Attention to detail
- Effective communication
- Team collaboration
- Detail-oriented
- Inventory management
- Time management
- Phone etiquette
- Point-of-sale operation
- Organizational skills
References
References available upon request.
Timeline
Housekeeper
La Quinta Inn and Suites by Wyndham
05.2025 - Current
Food and Beverage Server
Six Flags Discovery Kingdom
05.2024 - 08.2024
Secretary
D&D Rubberworks
01.2023 - 05.2025
Vice Principal's Secretary
Kingston College
08.2022 - 01.2023
Bachelor of Science - Tourism And Hospitality Management
Northern Caribbean University
High School Diploma -
Merl Grove High
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