Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diedre Rettig-Hill

Tyler,Texas

Summary

Dynamic professional with extensive experience in direct care and crisis intervention at the Federal Government Half-Way Center CRC. Proven ability in emergency response and behavior management, enhancing client safety and well-being. Skilled in developing individualized care plans and training staff, ensuring compliance with regulations and operational excellence.

Driven solid background in overseeing activities and ensuring compliance. Successfully maintained safe and orderly environment, fostering positive interactions. Demonstrated strong organizational skills and effective communication to support team goals.

Professional with strong experience in observation and reporting, prepared for this role. Skilled in maintaining safety, enforcing policies, and identifying issues. Strong focus on team collaboration and achieving results. Reliable with ability to adapt to changing needs, ensuring effective communication and problem-solving.

Experienced with overseeing and maintaining orderly activities. Utilizes strong observational skills to ensure compliance with guidelines. Knowledge of effective communication and organization in team settings for smooth operations.

Professional with comprehensive background in supervision and monitoring. Proven ability to maintain orderly environments and ensure adherence to guidelines. Known for strong team collaboration and adaptability, ensuring seamless operations and reliable results. Key skills include attention to detail and effective communication.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Life Skills Lead Monitor

Federal Government Half-Way Center CRC
02.2023 - Current
  • Monitored client activities to ensure compliance with safety regulations and center policies.
  • Conducted regular assessments of client progress, documenting observations for treatment planning.
  • Assisted in crisis intervention, employing de-escalation techniques to maintain a safe environment.
  • Collaborated with multidisciplinary teams to develop individualized care strategies for residents.
  • Trained new staff on monitoring procedures and best practices for operational excellence.
  • Monitored government regulations and standards to provide alignment with company policies and procedures.

Customer Service Rep.

Dollar General Store
01.2023 - 02.2023
  • Assisted customers with inquiries, ensuring timely and accurate resolution of issues.
  • Processed transactions efficiently, maintaining cash register accuracy and customer satisfaction.
  • Managed inventory levels, restocking shelves to optimize product availability and presentation.
  • Collaborated with team members to enhance store operations and improve customer service experiences.
  • Managed cash register operations, ensuring accurate transactions and balanced drawers.

Private Caregiver

Mother and Private Family
01.2017 - 12.2022
  • Provided personalized care and assistance to clients, ensuring their comfort and well-being.
  • Assisted with daily living activities, including bathing, dressing, and meal preparation.
  • Monitored client health conditions, promptly reporting changes to family members or healthcare providers.
  • Developed individualized care plans based on client needs and preferences.

Lead Direct Care Staff Member/Crew Trainer

Community Access Inc.
03.2014 - 03.2017
  • Supervised daily activities to ensure client well-being and safety.
  • Developed individualized care plans to meet diverse client needs.
  • Trained and mentored new staff on best practices in direct care.
  • Implemented safety protocols to enhance operational efficiency.
  • Monitored medication administration, ensuring accurate dispensing and timely adherence to prescriptions schedules.
  • Maintained strict compliance with state and federal guidelines, ensuring quality care standards were met consistently.
  • Trained new staff members on best practices for direct care, leading to improved team performance.

Education

High School Diploma -

Chapel Hill High School
Tyler, TX
05.1983

Skills

  • Emergency response
  • Discipline
  • Incident reporting
  • Safety Inspections
  • Punctual and reliable
  • Team leader
  • Staff supervision
  • Documentation and reporting
  • Attention to detail
  • Multitasking Abilities
  • Excellent Effective communication

Timeline

Life Skills Lead Monitor

Federal Government Half-Way Center CRC
02.2023 - Current

Customer Service Rep.

Dollar General Store
01.2023 - 02.2023

Private Caregiver

Mother and Private Family
01.2017 - 12.2022

Lead Direct Care Staff Member/Crew Trainer

Community Access Inc.
03.2014 - 03.2017

High School Diploma -

Chapel Hill High School
Diedre Rettig-Hill