DIEERA ROBINSON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Telehealth Clinic Technician/Teleretinal/Tele Eye Imager (GS-7)
Department of Veterans Affairs
Houston, Texas
09.2021 - Current
- Conducted diabetic eye exams
- Served as liaison between eye clinic and primary care to provide a quick diabetic eye screening exam via ocular photography and telehealth communication with providers, which included update of ocular/medical history, visual acuity and intra-ocular pressure (IOP)
- Ordering through ROES system
- Run Telehealth Orphan reports; through VSSC, check, monitor and resolves Store and Forward Orphans as needed
- Conduct and Manages Peer Reviews for Houston Teleretinal/Tele Eye Imaging Program
- Conduct Monthly meetings with Tele-eye Imagers update staff on changes to practice as an imager Insure all staff are update on National required competencies
- Managed workflow and productivity of other imagers , to keep projects on task.
- Delivered on-the-job training and development initiatives to new hires. ( SFT preceptor)
Licensed Practical Nurse- (Prime Care) (GS-6)
Department of Veterans Affairs
Houston, Texas
10.2017 - 09.2021
- Assessed patient complaints accurately and provided appropriate interventions.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Knowledgeable on the effects of medications and treatments Educate patients on their disease process (diabetes, hypertension etc.) Improved HEDIS measures for PACT team, encouraged other LVN/LPNs who came to me for process improvement and help with improving their own PACT measures
- Experience in collecting EKGS, Collecting Specimens, Providing Catheter and Colostomy care.
- Performed physical assessments, including vital signs and health history documentation.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Maintained a safe environment by following infection control policies and procedures.
- Provided emotional support to patients dealing with illness or injury related issues.
- Collaborated with physicians to develop individualized care plans for each patient.
Licensed Practical Nurse (Telehealth Clinical Technician) LPN,TCT
Department of Veterans Affairs
Milwaukee, Wisconsin
10.2016 - 10.2017
- Certified in imaging and downloading images to the Dermatologists and Optometrist (diabetic retinal imaging)
- Connecting providers to CVT with scheduled patients Trouble shooting CVT connections when providers are not able to connect online with patients
- Manage, schedule consults and orders for telehealth clinic for varies Specialty Providers per VA policy
- Consult management and equipment/supply orders for delivery to patient.
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Coordinated scheduling of follow-up appointments with primary care providers.
Home Base Primary Care (HBPC)- LPN
Department of Veterans Affairs
Milwaukee, Wisconsin
08.2008 - 10.2016
- Encourage / assist patients to be independent/ self-reliant as their condition allows
- Knowledgeable on the effects of medications and treatments Educate patients on their disease process (diabetes, hypertension etc.) Medication management, Medication reconciliation, administer, set up medications, blood draws, and vaccines
- Ability to recognize health/ mental change in condition, follow appropriate protocol
- Provide assistants to PCP/NP physical exams, report any abnormities in the vet physical appearance document and records in patient charts.
- Maintained accurate medical records of each patient's health condition.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Ortho/Med Surg- LPN
Department of Veterans Affairs
Milwaukee, Wisconsin
01.2008 - 08.2008
- Provided skilled nursing care of medical/surgical/orthopedic patients, medication administration.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
Education
License Practical Nurse -
Milwaukee Area Technical College
12.2007
High School Diploma -
Shalom High School
Milwaukee, WI06-1991
Skills
- Strong Leadership
- Time-management
- Interpersonal skills
- Able to make sound, ethical and independent decisions consistent with medical protocols and policies
- Flexible and accommodating ability to adjust work style to any setting or environment
- Extensive experience with working within a team and individual settings
- Care management communicating with patients, families, and interdisciplinary staff members to coordinate patient care
- Committed to caring for our veterans providing a valuable contribution to the tradition of specialized VA care standards
- Current BLS/ACLS certification for Healthcare Providers
- Diagnostic Imaging
- Employee Training
- Staff Education And Training
- Data Analysis
Certificates And Licenses
- Wisconsin State Licensed, 4/02/2008
- Certified Teleretinal/Tele Eye Imager, 2/9/2017
- Certified Tele Dermatology Imager, 12/13/2016
- Certified Tele Retinal Preceptor, 10/2022
Career Overview
Healthcare professional and LPN with 15 + years of administrative and clinical experience within various healthcare settings throughout the government sector. I can delegate tasks as team lead, set realistic goals, train subordinates as a preceptor, adjust priorities to address changing situations, meet ongoing deadlines, all while delivering quality care. Currently, I am seeking a new position where I can continue to grow personally and professionally with career advancement opportunities. Successful attainment of this career opportunity will allow me to demonstrate my strengths as a valued team member within your organization and assist me with continuing my journey as an evolving healthcare clinician.
References
- LeHenry Givens, MHA, Supervisory Program Analyst/Virtual Telehealth Coordinator(VTC), givens.35@osu.edu, 832-846-1321
- Lonique Pritchett, PhD, Former Facility Telehealth Coordinator (FTC), lonique.pritchett@va.gov, 504-957-5084
- Raquel Lloyd, MSW, Facility Telehealth Coordinator (FTC), raquel.lloyd@va.gov, 281-513-2723
Timeline
Telehealth Clinic Technician/Teleretinal/Tele Eye Imager (GS-7)
Department of Veterans Affairs
09.2021 - Current
Licensed Practical Nurse- (Prime Care) (GS-6)
Department of Veterans Affairs
10.2017 - 09.2021
Licensed Practical Nurse (Telehealth Clinical Technician) LPN,TCT
Department of Veterans Affairs
10.2016 - 10.2017
Home Base Primary Care (HBPC)- LPN
Department of Veterans Affairs
08.2008 - 10.2016
Ortho/Med Surg- LPN
Department of Veterans Affairs
01.2008 - 08.2008
License Practical Nurse -
Milwaukee Area Technical College
High School Diploma -
Shalom High School
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