Diego Abad
Bell Gardens,CA
Summary
Dynamic kitchen manager with extensive experience at Red Robin, excelling in food preparation, quality control and Kitchen Leadership . Proven track record of enhancing guest satisfaction through effective communication and mentoring. Committed to food safety standards and kitchen organization, fostering a high-performing team that consistently delivers quality dishes. Skilled in managing kitchen operations, optimizing workflows, and ensuring high standards of food quality and safety. Strong focus on team collaboration and achieving results front of house and heart of house, flexible with changing needs. Reliable, adaptable, and equipped with excellent customer service skills and effective communication abilities.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Flexible willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting.
Overview
21
21
years of professional experience
Work History
Line Cook /Supervisor/Kitchen Manager
Red Robin
04.2019 - Current
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house team members, reducing order errors and enhancing guest satisfaction.
- Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.
- Controlled food costs and managed inventory.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Facilitated ongoing training programs for line cooks, promoting professional growth and improving overall team performance.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Line Cook/Shift Supervisor
Copper Blues / Levity Live
09.2017 - 03.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Produce Manager/Manager on Duty
Lassens Natural Food And Vitamins
02.2014 - 09.2017
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
Pizza Maker /General Store Manager
Red Brick Pizza
02.2012 - 03.2017
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
- Ensured money handling and deposits to bank done to store policy , Scheduling 2 weeks in advance communicated with staff on days requested.
- Oversaw inventory management, and supply ordering to maintain fully stocked kitchen.
Enlisted Marine
United States Marine Corps
06.2004 - 04.2008
- Fostered strong relationships with partner nations through participation in joint military exercises and cultural exchanges.
- Enhanced the morale and welfare of fellow Marines through the organization of recreational activities and special events.
- Led successful missions by implementing strategic planning and effective teamwork.
- Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
Bell Gardens High School
Bell Gardens, CASkills
- Food preparation
- Kitchen management
- Food presentation
- Staff scheduling
- Ordering product
- Cross-training
- Customer service
- Time management
- Reliable and trustworthy
- Food safety standards
- Food safety knowledge
- Kitchen organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Line Cook /Supervisor/Kitchen Manager
Red Robin
04.2019 - Current
Line Cook/Shift Supervisor
Copper Blues / Levity Live
09.2017 - 03.2019
Produce Manager/Manager on Duty
Lassens Natural Food And Vitamins
02.2014 - 09.2017
Pizza Maker /General Store Manager
Red Brick Pizza
02.2012 - 03.2017
Enlisted Marine
United States Marine Corps
06.2004 - 04.2008
Bell Gardens High School
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