Diego Alvarado
Oxnard,CA
Summary
Proven track record in enhancing operational efficiency and safety at FedEx Ground, adept in heavy lifting and fostering team collaboration. Mastered packaging and sorting techniques, significantly reducing damage rates. Demonstrated exceptional problem-solving skills and adaptability, ensuring seamless warehouse operations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Package Handler
Fedex Ground
03.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
211 Temp.agent
211venturacounty
03.2024 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
Package Handler
Fedex Ground
08.2022 - 02.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Assembly Worker
Raypak
12.2020 - 12.2021
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
Education
Certification Motorcycle Technician - Motorcycle Maintenance And Repair Technology
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ02.2023
High School Diploma -
Channel Islands High School
Oxnard, CA06.2015
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking Packages
- Truck loading and unloading
- Sorting Packages
- Pallet Jack Operation
- OSHA compliant
- Problem-Solving
- Team Collaboration
- Lifting and sorting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
Fedex Ground
03.2024 - Current
211 Temp.agent
211venturacounty
03.2024 - Current
Package Handler
Fedex Ground
08.2022 - 02.2023
Assembly Worker
Raypak
12.2020 - 12.2021
Certification Motorcycle Technician - Motorcycle Maintenance And Repair Technology
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Channel Islands High School