Diego Alvarez
Caldwell,ID
Summary
Adept in bilingual communication and detail-oriented tasks, I've excelled in roles from Site Manager at Epic Shine Car Wash to Wildland Firefighter, showcasing adaptability and a strong sense of responsibility. My achievements include leading quality assurance initiatives and enhancing customer service experiences, top salesman of memberships company wide for Epic Shine Car Wash for the year of 2024.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site Manager
Epic Shine Car Wash
Meridian, ID
10.2024 - Current
- Directed site activities to drive smooth operations and achieve quality assurance metrics.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- I made sure the site ran smoothly and professionally.
- Communicate with customers with any issues or questions
Wildland Firefighter
Bureau of Land Management
Vale, OR
03.2024 - 08.2024
- Conducted controlled burns to reduce wildfire risks and manage ecosystems.
- Participated in rigorous physical training to maintain high levels of fitness and readiness.
- Utilized GPS systems to map out areas burned by wildfires and create accurate records of fire perimeters.
Customer Service Desk Representative
Walmart
Caldwell, ID
05.2023 - 05.2024
- Guided customers through step-by-step solutions in a clear and concise manner.
- Documented all customer interactions and resolutions in the ticketing system for future reference and reporting.
General Laborer
Green Meadows Landscape
Caldwell, ID
02.2022 - 05.2023
- Installed new sprinkler systems, dryscapes, trees, shrubs, etc.
- Mechanical work on machinery.
Education
High School Diploma -
Vallivue High School
Idaho05-2023
Skills
- Bilingual
- Strong Communication Skills
- Responsible
- Learner
- Adaptable
- Detail-Oriented
Certification
- CPR Certified
- Fire Fighter License
Timeline
Site Manager
Epic Shine Car Wash
10.2024 - Current
Wildland Firefighter
Bureau of Land Management
03.2024 - 08.2024
Customer Service Desk Representative
Walmart
05.2023 - 05.2024
General Laborer
Green Meadows Landscape
02.2022 - 05.2023
High School Diploma -
Vallivue High School