Diego Aranda Arroyo
Fort Myers,FL
Summary
With a 5-year track record in the tourism business, I excel as a leader of a sales and marketing team. I have achieved outstanding results, including daily sales records and multiple recognitions as the Salesperson of the Month. My solution-oriented approach and ability to provide excellent customer service have been key to my success. I am bilingual in Spanish and English, with solid technological knowledge. Additionally, I have demonstrated effective leadership and a commitment to continuous learning, preparing me to tackle new challenges and contribute to the company's success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AI Technician
Remotasks
San Francisco, CA
02.2024 - Current
- Collaborated with other teams to ensure successful implementation of AI-based solutions across multiple platforms.
- Monitored system performance metrics to ensure optimal functioning of AI systems.
- Developed automated tests for validating the accuracy of results generated by AI models.
Sales and Marketing Promoter
Marine Albatros
Cancún
02.2018 - 10.2023
- I drove sales and promoted tourist services to Isla Mujeres at a catamaran marina.
- I learned about competitors' products and consumer interests to answer questions and provide more comprehensive information.
- I identified potential marketing opportunities to increase brand awareness.
- I served as a team leader, supervisor, and provided support in various areas beyond my primary responsibilities.
Delivery Driver Assistant
Fresh Farm
Cancún
05.2020 - 10.2020
- Maintained the warehouse and associated outdoor areas clean and organized.
- Demonstrated excellent communication and customer service skills.
- Assisted drivers in loading and unloading packages onto delivery trucks to meet deadlines.
- Organized packages in the truck to achieve the best use of storage space and minimize damage.
- Assisted the driver in delivering packages to residential and commercial locations.
Inbound Call Center Sales Representative
Call Center Solutions
Cancún
06.2017 - 11.2017
- Demonstrated empathy and patience to customers while resolving their issues.
- Explained product prices and packages, as well as addressed customer questions and concerns.
- Delivered scripted sales pitches to customers reached through manual and automatic dialing systems.
Education
Bachelor of Business Administration - Tourism
UTEL
Skills
- Over 5 years of experience in the tourism industry
- Customer Service
- Sales Closing
- Marketing
- Negotiation Skills
Affiliations
Hobbies:
- Soccer
- Sports
- Technology
Accomplishments
- Salesperson of the month on multiple occasions.
- Sales record.
Certification
- Body Language
- Sales Closing
- Persuasive Techniques
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
AI Technician
Remotasks
02.2024 - Current
Delivery Driver Assistant
Fresh Farm
05.2020 - 10.2020
Sales and Marketing Promoter
Marine Albatros
02.2018 - 10.2023
Inbound Call Center Sales Representative
Call Center Solutions
06.2017 - 11.2017
Bachelor of Business Administration - Tourism
UTEL