Diego Arellano

• Monitored market and negotiated rates based on trends.
• Developed strong relationships with carriers and shippers, fostering trust and loyalty.
• Negotiated competitive rates with carriers, resulting in cost savings for customers.
• Contacted existing customers to update accounts and confirm deals.
• Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
• Tracked shipments and trucks out on deliveries.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Established and maintained positive relationships with vendors to determine product availability and quality.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Engaged with customers to effectively build rapport and lasting relationships.
• Educated associates on market trends and stayed up-to-date on forecasts and market news.
• Completed orders through system and organized product deliveries to meet customer timetables.

• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated associates on market trends and stayed up-to-date on forecasts and markets.
• Completed orders through system and organized product deliveries to meet customer timetables.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

• Identified client needs, built relationships and overcame objections to drive sales.
• Contacted customers and prospects to generate new business and achieve company goals.
• Cold-called leads.
• Built strong rapport with clients by understanding needs and clearly explaining products.

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Developed and grew leads through repeat business and customer referrals.
• Worked to build relationships with customers and built potential for additional sales.
• Helped resolve client problems quickly with superior customer service.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

While working here I was buying produce from various shippers with Mexican product and selling to customers around the USA and parts of Canada. I was required to follow market trends to make sure I wasn’t blindsided by falling or rising markets. All while having to give an excellent customer service to various customers.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Put together sales proposals and contracts.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

• Sampled products for detailed analysis.
• Examined product for defects or issues, reported problems quickly and maintained high levels of accuracy.
• Presented written and oral documentation of investigations, surveys and field assignments.
• Inspected area to measure compliance with food safety and environmental health regulations.

• Loaded, unloaded and moved material to and from storage and production areas.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Checked packages and merchandise for damage and notified vendors.
• Wrapped pallets in shrink wrap prior to loading.
• Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
• Kept warehouse stations and equipment in good working order in line with OSHA requirements.

• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Responded to customer requests for products, services and company information.
• Educated customers on promotions to enhance sales.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Sampled products for detailed analysis.
• Monitored performance and generated reports detailing quality of product and defect rates.
• Examined Produce for defects or issues, reported problems quickly and maintained high levels of accuracy.
• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.