Summary
Overview
Work History
Education
Skills
Expected Graduation Date
Timeline
Generic

Diego Rojas Benitez

Naples,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Night Auditor

Olga Munoz
04.2023 - 01.2024
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
  • Ensured compliance with company policies and local regulations through meticulous record-keeping of nightly transactions.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

CASHIER

Juan
01.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Welcomed customers and helped determine their needs
  • Helped customers complete purchases, locate items, and join reward programs.

CASHIER ORDER TAKER

Taco Bell
09.2020 - 10.2021
  • Entered orders into computer system quickly and in proper sequence
  • Offered immediate, friendly and knowledgeable assistance to every guest
  • Described menu items in detail and educated customers about meal options
  • Restocked bags, cups, lids, sauces and other counter supplies
  • Warmly greeted and welcomed customers to establishment before requesting food order
  • Welcomed customers and provided quick and attentive service
  • Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.

Education

High School Diploma -

Naples High School
Naples, FL

Skills

  • Know Spanish fluently
  • Wrapping and Boxing
  • Order Taking
  • Merchandise Restocking
  • Safety Verifications
  • Customer Assistance
  • Merchandising
  • Restocking
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Front Desk Operations

Expected Graduation Date

06/2023

Timeline

Night Auditor

Olga Munoz
04.2023 - 01.2024

CASHIER

Juan
01.2022 - 10.2022

CASHIER ORDER TAKER

Taco Bell
09.2020 - 10.2021

High School Diploma -

Naples High School

Similar Profiles

CREATE PROFILE
Diego Rojas Benitez