Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diego Ayala

New Rochelle

Summary

Dynamic and dedicated professional with a strong background in customer service and food preparation, honed at Chop't Creative Salad Co. Proven ability to enhance customer satisfaction through high-quality food safety practices and teamwork. Recognized for maintaining a clean environment and delivering exceptional dining experiences while effectively managing multiple tasks.

Overview

4
4
years of professional experience

Work History

Salad Maker

Chop't Creative Salad Co
03.2023 - Current
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.

Front Desk Receptionist

Bright Eyes Optometry
07.2021 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.

Wait Staff Member

Larchmont Shore Club
05.2022 - 07.2022
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

New Rochelle High School
New Rochelle, NY

No Degree - Dental Assistants

Westchester School For Medical And Dental Assistants
Ardsley, NY
01-2025

No Degree - Nursing Education

Westchester Community College
Valhalla, NY
09-2023

Skills

  • Food safety
  • Knife skills
  • Vegetable prep
  • Hygiene practices
  • Sanitation procedures
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Team player

Languages

Spanish
Native or Bilingual

Timeline

Salad Maker

Chop't Creative Salad Co
03.2023 - Current

Wait Staff Member

Larchmont Shore Club
05.2022 - 07.2022

Front Desk Receptionist

Bright Eyes Optometry
07.2021 - 08.2022

High School Diploma -

New Rochelle High School

No Degree - Dental Assistants

Westchester School For Medical And Dental Assistants

No Degree - Nursing Education

Westchester Community College